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  <channel>
    <title>topic Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!! in Beauty</title>
    <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756427#M168390</link>
    <description>&lt;P&gt;I think the time it takes to ship, is varied.  I can get items in 4 days (I am in California) from date of purchase, and sometimes it takes all of 2 weeks.  I have found the items that take too long to ship, are not shipped out for over a week after purchase.  That is unacceptable to me.&lt;/P&gt; &lt;P&gt;I did have a good experience this month with shipping.  I ordered 2 LG tops.  One in Violet, the other in a green. Bother were xl.  They were too large, although I have ordered xl before in Logo, same top.  I hated the Violet, too neon bright for me.  I packed them up, enclosed a note.  I said please exchange the violet top for a black large, and exchange the xl green for a large green.&lt;/P&gt; &lt;P&gt;They received them in a few days?  Wow!  Then they did exchange them, at no cost (because I did it by mail) and had them back to me within a week.  It took about 9 days turn around from returning them, to receiving new exchanged tops,  Ithought they were just going to credit me, and not pay attention to note.  I have been shopping with QVC for 25 years, and this was a first.  I have never exchanged through the mail.  But I did not want to spend the extra money for more  fees, and the return label fee&lt;/P&gt;</description>
    <pubDate>Sun, 27 Apr 2014 02:56:15 GMT</pubDate>
    <dc:creator>shoekitty</dc:creator>
    <dc:date>2014-04-27T02:56:15Z</dc:date>
    <item>
      <title>I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756088#M168208</link>
      <description>&lt;P&gt;I really think twice before ordering because of the high shipping rates. When they had the $3 and$5 rates i really ordered up during this time. QVC  has the highest rates on beauty items.  I do understand that the high cost of running a shopping channel vs online companies that a much lower overhead. But i see no reason that they can't offer free shipping over $75 . What does everybody think. Thanks&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 02:37:19 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756088#M168208</guid>
      <dc:creator>MW in Iowa</dc:creator>
      <dc:date>2014-04-05T02:37:19Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756094#M168210</link>
      <description>HSN offers free shipping on many beauty items. QVC could do the same. I will often watch the presentation on QVC and then go to Sephora and purchase with free shipping.</description>
      <pubDate>Sat, 05 Apr 2014 02:40:54 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756094#M168210</guid>
      <dc:creator>GSPgirl</dc:creator>
      <dc:date>2014-04-05T02:40:54Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756099#M168212</link>
      <description>While I agree that their S&amp;amp;H is outrageous it obviously has not stopped people from buying. Until it does there will be no changes.</description>
      <pubDate>Sat, 05 Apr 2014 02:49:24 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756099#M168212</guid>
      <dc:creator>KathyPet</dc:creator>
      <dc:date>2014-04-05T02:49:24Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756104#M168214</link>
      <description>&lt;P&gt;The total cost of things almost always prevents me from buying from QVC. Even when they had $3-$5 S&amp;amp;H the total cost on the things I was interested in was still too high.&lt;/P&gt; &lt;P&gt;I add things to my Wish List but the prices don't drop to what I am willing to pay very often.&lt;/P&gt; &lt;P&gt;I have not purchased anything from QVC this year.    &lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 03:13:20 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756104#M168214</guid>
      <dc:creator>willdob3</dc:creator>
      <dc:date>2014-04-05T03:13:20Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756109#M168216</link>
      <description>&lt;P&gt;I, too, have said no to many an item because of the s&amp;amp;h.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 03:16:17 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756109#M168216</guid>
      <dc:creator>mrs baggins</dc:creator>
      <dc:date>2014-04-05T03:16:17Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756114#M168219</link>
      <description>&lt;P&gt;I shop hsn now. &lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 03:20:42 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756114#M168219</guid>
      <dc:creator>BigBro6</dc:creator>
      <dc:date>2014-04-05T03:20:42Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756119#M168222</link>
      <description>&lt;P&gt;Yep. That plus the smallest discounts.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 03:22:14 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756119#M168222</guid>
      <dc:creator>brewhaha</dc:creator>
      <dc:date>2014-04-05T03:22:14Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756124#M168225</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;SPAN class="quote_author"&gt;On 4/4/2014 &lt;STRONG&gt;brewhaha&lt;/STRONG&gt; said:&lt;/SPAN&gt; &lt;P&gt;Yep. That plus the smallest discounts.&lt;/P&gt; &lt;/BLOCKQUOTE&gt; &lt;P&gt;You can buy the same beauty items from Nordies and get free shipping and free returns.  OR you can buy from QVC, pay the SAME price, pay for shipping on top of that.  I am puzzled why people buy here, but they line up to do it.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 03:46:14 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756124#M168225</guid>
      <dc:creator>Sooner</dc:creator>
      <dc:date>2014-04-05T03:46:14Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756129#M168228</link>
      <description>I totally agree...I considered the BE OTO this evening, but that $28.94 price soon turned to almost $40 with S&amp;amp;H and tax...sorry, no thanks!</description>
      <pubDate>Sat, 05 Apr 2014 03:46:16 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756129#M168228</guid>
      <dc:creator>funwun</dc:creator>
      <dc:date>2014-04-05T03:46:16Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756134#M168231</link>
      <description>&lt;P&gt;I think everybody thinks they charge too much for shipping, overall.  Well, at least I know I do...&lt;/P&gt; &lt;P&gt; &lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 03:52:27 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756134#M168231</guid>
      <dc:creator>stevieb</dc:creator>
      <dc:date>2014-04-05T03:52:27Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756139#M168234</link>
      <description>&lt;P&gt;Agree!  I try to purchase where the shipping is free.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:03:18 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756139#M168234</guid>
      <dc:creator>this is my nic</dc:creator>
      <dc:date>2014-04-05T04:03:18Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756144#M168237</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;SPAN class="quote_author"&gt;On 4/4/2014 &lt;STRONG&gt;KathyPet&lt;/STRONG&gt; said:&lt;/SPAN&gt; While I agree that their S&amp;amp;H is outrageous it obviously has not stopped people from buying. Until it does there will be no changes.&lt;/BLOCKQUOTE&gt; &lt;P&gt;&lt;BR /&gt; Well, as a 20 year shopper at QVC, I can tell you that I have cut way back with my shopping with the Q.  Shipping charges are ridiculous and I think twice before I purchase anything.  There are just too many other places to shop with free shipping or free with a minimum purchase.&lt;/P&gt; &lt;P&gt;I miss the old Q and I am really sorry that it has come to my losing interest completely.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:09:56 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756144#M168237</guid>
      <dc:creator>Georgiagrama</dc:creator>
      <dc:date>2014-04-05T04:09:56Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756148#M168239</link>
      <description>&lt;P&gt;&amp;amp; not that this is QVC's fault but my shipment was supposed to be here WED then they moved it to THURS then FRI and now till Monday ...URG!!  I ordered 13 days ago!&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:11:46 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756148#M168239</guid>
      <dc:creator>SandGirl</dc:creator>
      <dc:date>2014-04-05T04:11:46Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756153#M168242</link>
      <description>&lt;P&gt;QVC has raised prices on their merchandise to the point the shipping should be included in the price they are charging now; this would mean they could offer free shipping for almost everything. I don't ever expect it to happen, but I think they are moving in the wrong direction on this if they expect to keep customers.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:24:08 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756153#M168242</guid>
      <dc:creator>lovesrecess</dc:creator>
      <dc:date>2014-04-05T04:24:08Z</dc:date>
    </item>
    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756158#M168245</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;SPAN class="quote_author"&gt;On 4/4/2014 &lt;STRONG&gt;Retired08&lt;/STRONG&gt; said:&lt;/SPAN&gt; &lt;BLOCKQUOTE&gt;&lt;SPAN class="quote_author"&gt;On 4/4/2014 &lt;STRONG&gt;KathyPet&lt;/STRONG&gt; said:&lt;/SPAN&gt; While I agree that their S&amp;amp;H is outrageous it obviously has not stopped people from buying. Until it does there will be no changes.&lt;/BLOCKQUOTE&gt; &lt;P&gt;&lt;BR /&gt; Well, as a 20 year shopper at QVC, I can tell you that I have cut way back with my shopping with the Q. Shipping charges are ridiculous and I think twice before I purchase anything. There are just too many other places to shop with free shipping or free with a minimum purchase.&lt;/P&gt; &lt;P&gt;I miss the old Q and I am really sorry that it has come to my losing interest completely.&lt;/P&gt; &lt;/BLOCKQUOTE&gt; &lt;P&gt;I've cut back and I'm doing a lot more comparison shopping.  I mean really, other than for the occasional EP, why would anyone spend more than they have to?  When QVC's price with shipping is competitive or they have a color or style I can't find elsewhere, then I'll buy here, but otherwise, I'm going for the best deal, and that isn't found here all that often.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:27:21 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756158#M168245</guid>
      <dc:creator>stevieb</dc:creator>
      <dc:date>2014-04-05T04:27:21Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756163#M168248</link>
      <description>&lt;P&gt;I shopped Macys, Belks and Sephora at Christmas time because they had good sales, free shipping and 15-20% off your order.  I lov QVC but the shipping is TOO much!&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:31:26 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756163#M168248</guid>
      <dc:creator>nan_retired</dc:creator>
      <dc:date>2014-04-05T04:31:26Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756168#M168251</link>
      <description>&lt;P&gt;Now I realize QVC gets a discount on shipping and all, so this doesn't really compare. But what I would like to see some of you do is sell for a month on eBay. I'm willing to bet most of you would finally understand what shipping and handling actually cost, and what it's like when a buyer wants to return and item and raises holy heck when you tell them they will get a refund on the purchase price only, not on the shipping!&lt;/P&gt; &lt;P&gt;That handbag that the Q charges $10.67 to ship, will cost you $15.67 Parcel Post and $36 to ship Priority. That's just shipping! That's not including a handling charge! Plus that doesn't include the insurance you need to add just to protect yourself from scamming buyers, because you probably only have one of that item you just sold.&lt;/P&gt; &lt;P&gt;I'm pretty sure QVC's shipping is high because of all the returns and the shipping they have to swallow. Imagine what would happen with returns if they gave free shipping!&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 04:45:22 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756168#M168251</guid>
      <dc:creator>PamB226</dc:creator>
      <dc:date>2014-04-05T04:45:22Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756173#M168254</link>
      <description>&lt;P&gt;You make a good point.  The shipping cost is the tipping point for me whether or not I buy an item.  And, with QVC, it's often "not."&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 10:59:47 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756173#M168254</guid>
      <dc:creator>ValuSkr</dc:creator>
      <dc:date>2014-04-05T10:59:47Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756178#M168257</link>
      <description>Those charges are outrageous. HSN's CEO has said that they're committed to offering more free S/H as part of their business model, and it shows.</description>
      <pubDate>Sat, 05 Apr 2014 11:11:38 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756178#M168257</guid>
      <dc:creator>Moonlady</dc:creator>
      <dc:date>2014-04-05T11:11:38Z</dc:date>
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    <item>
      <title>Re: I'M GLAD QVC HAS THE HIGHEST $$$ SHIPPING RATES IN THE INDUSTRY !!!</title>
      <link>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756183#M168260</link>
      <description>&lt;P&gt;Many online shopping sites offer free shipping and many also offer free returns.  Nordstrom, Neiman Marcus, Bergdorf Goodman, and Barneys all have free shipping &amp;amp; returns with no code required.  Saks offers free shipping with code listed on its website and no code for their cardholders.  Bloomingdales offers free shipping and free returns for non cardholders if you join the Loyalist program which is free to join.  Many of the beauty sites have free shipping with a small minimum purchase and often run specials.  The are are probably even more free shipping and free returns and/or free shipping sites that I am not aware of.  With all these options available, the shopping channels are going have to change their policies to stay competitive.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Apr 2014 11:31:40 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Beauty/I-M-GLAD-QVC-HAS-THE-HIGHEST-SHIPPING-RATES-IN-THE-INDUSTRY/m-p/756183#M168260</guid>
      <dc:creator>Quigs</dc:creator>
      <dc:date>2014-04-05T11:31:40Z</dc:date>
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