https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474397#M106515 <BLOCKQUOTE><SPAN class="quote_author">On 1/18/2014 <STRONG>BooBoo2</STRONG> said:</SPAN> <P>I think the gloss color is new. This happened once with a BE kit; it came with 2 black eyeliners instead of a black and a plum. The eyeliner at that time was not available as an individual purchase. So I am kind of guessing that will be the same as this kit <IMG src="http://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/glare.gif" alt="{#emotions_dlg.glare}" /></P> <P>Over all, I like the kit though the powder primer makes my dry skin look flaky. I do like the eye shadow base but it doesn't make my make up last as long as Urban Decay primer.</P> <P>I am not decided yet as to what to do..</P> </BLOCKQUOTE> <P>Your gloss is broken and you don't really like the entire kit (the primer is what makes it worth the cost). You should send it back! Email customer service to get free return shipping since your kit was defective! Don't keep it if it is broken AND you don't like all of it. Don't want to waste your hard earned money.</P> Sun, 19 Jan 2014 22:48:10 GMT Linds7 2014-01-19T22:48:10Z https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474379#M106504 <P>Well, once again, I have received a bad item from QVC. The tip of my lip gloss from the tsv was broken. I didn't notice until I kept trying to get the color to come out of the tip. I kept turning the bottom, then I noticed the gloss leaking out of the body of the container where the tip is. Sure enough, I touched it and the whole top is broken.</P> <P>I hate to return the whole kit. I have so many glosses anyway. Just so frustrating!</P> Sat, 18 Jan 2014 19:31:39 GMT https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474379#M106504 BooBoo2 2014-01-18T19:31:39Z https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474384#M106507 <P>Aww, that stinks! It would be cool if they would just send you a new gloss but since it's a kit they might have you return the whole thing. But definitely see if they'd send you a new gloss, I hope they will! Do you like the rest of the kit?</P> Sat, 18 Jan 2014 19:52:17 GMT https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474384#M106507 TuesdayTaylor 2014-01-18T19:52:17Z https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474388#M106510 I know it is a hassle, but unless they can send you a new gloss I would return the kit. Each piece must be in perfect condition for me. Sorry this happened. Sat, 18 Jan 2014 20:05:46 GMT https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474388#M106510 Tissyanne 2014-01-18T20:05:46Z https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474392#M106512 <P>I think the gloss color is new. This happened once with a BE kit; it came with 2 black eyeliners instead of a black and a plum. The eyeliner at that time was not available as an individual purchase. So I am kind of guessing that will be the same as this kit <IMG src="http://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/glare.gif" alt="{#emotions_dlg.glare}" /></P> <P>Over all, I like the kit though the powder primer makes my dry skin look flaky. I do like the eye shadow base but it doesn't make my make up last as long as Urban Decay primer.</P> <P>I am not decided yet as to what to do..</P> Sun, 19 Jan 2014 02:29:01 GMT https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474392#M106512 BooBoo2 2014-01-19T02:29:01Z https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474397#M106515 <BLOCKQUOTE><SPAN class="quote_author">On 1/18/2014 <STRONG>BooBoo2</STRONG> said:</SPAN> <P>I think the gloss color is new. This happened once with a BE kit; it came with 2 black eyeliners instead of a black and a plum. The eyeliner at that time was not available as an individual purchase. So I am kind of guessing that will be the same as this kit <IMG src="http://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/glare.gif" alt="{#emotions_dlg.glare}" /></P> <P>Over all, I like the kit though the powder primer makes my dry skin look flaky. I do like the eye shadow base but it doesn't make my make up last as long as Urban Decay primer.</P> <P>I am not decided yet as to what to do..</P> </BLOCKQUOTE> <P>Your gloss is broken and you don't really like the entire kit (the primer is what makes it worth the cost). You should send it back! Email customer service to get free return shipping since your kit was defective! Don't keep it if it is broken AND you don't like all of it. Don't want to waste your hard earned money.</P> Sun, 19 Jan 2014 22:48:10 GMT https://community.qvc.com/t5/Beauty/My-Mally-tsv-came-with-a-broken-gloss/m-p/474397#M106515 Linds7 2014-01-19T22:48:10Z