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06-15-2015 02:24 PM
Tried to order TSV eyeglasses, but system wouldn't process it because apparenly these glasses cannot ship to NY because they are considered to be "prescription glaases."
Funny....I ordered same type of glasses from Joy Mangano on HSN and they shipped to NY without any problem....
What's up with that??????
06-15-2015 02:26 PM
Did you contact CS?
06-15-2015 02:35 PM
I wonder why. Last month, I ordered a set of two readers from QVC and I live in NY.
06-15-2015 02:35 PM
@Karnerblue wrote:Did you contact CS?
Yeah, I would try and call customer service and see if a human can override or explain whatever tag they have on that item.
06-15-2015 03:04 PM
06-15-2015 03:14 PM
Customer service couldn't help me at all...said 3.0 and 3.5 strength considered prescription glasses in NY and RI.
Had no answer when I told her HSN shipped exact same strength to me...no problem.
06-15-2015 03:35 PM
This is correct. If you go into a store in NY to purchase they only go up to 2.75. I used to sell these into stores. Occasionally you might find some but it's because they are sent in by accident.
06-15-2015 04:09 PM
06-15-2015 06:39 PM
I called CS and they cannot overide. I told them I buy from HSN all the time without a problem and they are in every store. I even called my optometrist and he never heard of such a thing. QVC's loss...New Yorkers will shop elsewhere.
06-17-2015 08:12 PM
The same problem for me...I had called CS,and was told it was a law in both NY,AND RI.
Seems only orthorized Options can have them sent. I am picking up my Progressive glasses tomorrow from Opthamologist,Option i use...
Was really disappoiinted i could not order these from the Q
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