@Gemspirit wrote:
I totally agree with you! When the new s/h charges came out, it was $3.00 for clothing, make up and jewelry; and I think they said $5.00 for everything else?!?
Now, prices are slowly started to creep up. Even on an exact exchange...the customer is paying! Personally,I can't just run to the mall. I'm partially disabled, have balance issues and walk with a cane. Plus, I have to time it all r/t melds I take,if I'm driving. I'm VERY responsible when it come to that. I am an RN and, LOVED my profession. I was badly injured on the job. Without going thru my long journey...what I mentioned via time and multiple surgeries is where I am today. To go to a mall, even if just for an hour; I need to plan it out, have someone with me to carry things and drive if necessary. For me, this kind of shopping works here and at several other online retailers. I even bought my "mother of the bride" gown from Nordies for my daughters wedding, late next month!!! Aggghhhhh! But that stores and several others are things I'm familiar with.
What QVC needs that other online retailers have, is consistency! Not just across the board but, at times within the same line! PLEASE to the buyers and marketers; PLEASE, how many times do we, the consumers, the reason we are all here....need to explain it all. PLEASE listen to us!
I'm sorry, that is incorrect.
They NEVER said $5 s/h on everything else. Handbags and other items can still have shipping as high as almost $12. You need to check the shipping on the item before you order if it is not jewelry, makeup or clothing.
It has been posted many times that there is NO such thing as an even exchange anymore. If something doesn't fit and you return it, you will lose the original $3 s/h of the clothing item and the cost of the return label OR your own cost to return. You then have to start a fresh order for the new size. Not very friendly, I agree since sizing is totally inconsistent.
But that has been the new policy since last February.
OP, what type of item did you order? If it was indeed, clothing, jewelry or makeup...you should have only been charged $3. Otherwise, you were overcharged.
If it was anything else, shipping charges vary.
I haven't seen anyone post they were incorrectly charged EXCEPT on old auto deliveries. Sometimes they have been shipping w/ the old higher rate. If that is the case, a call to CS will correct that.
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