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09-01-2015 05:49 AM
I just keep having problems with all the product videos. They cut out, stop right in the middle of the host's presentation of an item's colors. It is so frustrating. I can't be the only one. I have no problem watching videos on YouTube or Netflix and usually have no problem watching news videos. Please fiscal this problem. I have this problem on both the web browser view and on the QVC App.
09-01-2015 06:14 AM - edited 09-01-2015 06:15 AM
Did you contact the Q after their response to your 8/12/15 thread about this problem?
(Your previous thread: "I STILL HAVE TROUBLE VIEWING PRODUCT VIDEOS ON MY IPAD MINI 2, HELP!" at link: http://community.qvc.com/t5/Electronics/I-STILL-HAVE-TROUBLE-VIEWING-PRODUCT-VIDEOS-ON-MY-IPAD-MINI-...)
@Eva-QVC posted this response to you:
Eva-QVC wrote:Hello @Mindy D!
I saw your post and I wanted to reach out to you and try to help with viewing videos from your iPad Mini2. Can you please send an email to; qvccommunity@qvc.com - and give me as much detail as you can when describing what is happening. I want to pass it along to our technician and get his take on it.
Thanks!
Eva
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