LibbyAnnE wrote:
This is an honest question and not a criticism: Why take this so seriously? I read this section out of curiosity because I obviously don't understand the issue or the idea of being so concerned about a forum section on qvc. I think if you are that involved or invested in this, you might want to step back and get more involved in the real world. I don't mean to sound rude, but, to repeat, I clearly don't understand how anyone can take this seriously. What am I missing?
@libbyannE, I don't feel asking these questions means everyone takes it "seriously." These meta discussions take place often and are a natural outcome on any forum. People who visit often, or even those not here very much, naturally have questions about the way the forum works, how it's moderated, etc., even after they read the published standards and guidelines. In addition to that, this forum is important to some posters who don't always have the option of getting out into the "real world." The conversations are important contacts, people do make friends, and this is more than the dismissive term sometimes used, "just a chat board." Even though you might not feel "invested" in the community of people here, this place means a great deal to some. In my case, it doesn't bother me when my posts vaporize because I realize we can't know specifically how the moderators have been advised to manage threads and, also, we don't know how many other responsibilities they have in addition to monitoring the forums.
If we consider the number of sub-forums X number of threads X number of posts... they're watching over a lot of information. (We do know, from their posts, that they also read and send email messages from/to posters and customers, they monitor QVC Facebook pages, they research and follow up on customer problems reported to them, and they're the liaison with the IT support group regarding technical website problems.) I think it helps for us to remember when we post it's not guaranteed to be a permanent addition to the site, try to consider it ephemeral, and try to move forward to the next discussion... but I also think it's understandable that seeing things removed can be frustrating and it really is puzzling sometimes. I, for one, would like to see the standards rewritten to be slightly more clear, but this has been requested before with no real results. They have a catch-all at the end of the standards, basically saying the moderators will remove any content they deem inappropriate.
Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Blogs & Forums
