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02-03-2016 02:14 PM - edited 02-03-2016 05:29 PM
I received an order today and the invoice was showing on the outside of the box with all my info. Name , credit card used, last 4 digits of customer number, cost, etc. It was sealed under clear plastic and that is it!!!
02-03-2016 02:24 PM
In the 20+ years that I've shopped here, my invoices are always in a brown envelope secured to the box, never just the invoice with any personal info showing.
Maybe it was just an accident?
02-03-2016 02:32 PM
Mine have always been in an envelope before too. It may have been a mistake but upset anyway because it is just scary in this day and age of identity fraud.
02-03-2016 02:33 PM
@equss I have been with QVC for 20+ years and this has never happened to me. It must be a rare occurrence in the automated line. What did CS suggest? I'm sorry this happened to you.
02-03-2016 02:41 PM
sometimes when it comes directly from a vendor the receipt is attached to the outside of the box, sometimes just in plastic, sometimes in an envelope with a clear front that attached to the box.
i looked at my invoice and it doesnt have any card number except for saying, for example, mastercard. it does have the last four digits of your membership id number, and it does have an order number.
02-03-2016 02:42 PM
CS agreed it shouldn't be showing and said they'd pass it along. Darn, I wanted the items that I cancelled but oh well. I've had other problems latey (defective/low quality items), so guess its a good thing and lets me know I need to stick with tried and true stores. Thanks for the responses and allowing me to vent Have a great day!!
02-03-2016 02:42 PM
I Would be upset too! I hope this isn't some new policy....
sorry this his happened to you
02-03-2016 02:55 PM
I have received packages from QVC, HSN and Evine that have come with the invoices covered in clear plastic and attached to the outside of the box. However, they have always been folded inward so what shows through the clear plastic is blank.
02-03-2016 03:01 PM
This has happened to me before and with other companies, too. Kohls does this.
02-03-2016 04:05 PM
@Q2girl wrote:This has happened to me before and with other companies, too. Kohls does this.
Now that I think about it, it's happened to me too with other retailers. I don't remember it ever happening with QVC. I guess I never thought much of it, but I would prefer all that info not to show. I'm not worried about anyone being able to do much with it. I appreciate that retailers stopped showing complete info on receipts. Even when shopping at storefronts, it's common for me to find receipts people lost control of. Some with their name and address on it. I'm always careful to tear it up and throw it away. I would want someone to do that for me.
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