Q Talk

[Carol08]

test

[tedEbear]

Spelling is correct.

[Carol08]

I received an email from Customer Service today, that had one spelling error and two grammatical errors.  It was supposed to be an answer to a question I had, but the rep had not idea what the item was.  I gave her the item number, but it didn't do any good.  She spelled "describe" "discribe".....and left out both apostrophes for it's,  She wrote its, instead of it's....meaning it is.

I know QVC strives for the highest quality, but someone should check the spelling and grammar before sending out information to their customers.

[kahootz]

Carol08 wrote:

"I received an email from Customer Service today, that had one spelling error and two grammatical errors.  It was supposed to be an answer to a question I had, but the rep had not idea what the item was.  I gave her the item number, but it didn't do any good.  She spelled "describe" "discribe".....and left out both apostrophes for it's,  She wrote its, instead of it's....meaning it is.

I know QVC strives for the highest quality, but someone should check the spelling and grammar before sending out information to their customers."

I'm not picking on you, but I do hate to point out that you typed "not" instead of "no."

[2blonde]

People who live in glass houses.........(just saying).

I just finished reading a customer review on a food product that said the item was very "holsum."  Still laughing about that one!

[DoneTryin]

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@Carol08 wrote:

I received an email from Customer Service today, that had one spelling error and two grammatical errors.  It was supposed to be an answer to a question I had, but the rep had not idea what the item was.  I gave her the item number, but it didn't do any good.  She spelled "describe" "discribe".....and left out both apostrophes for it's,  She wrote its, instead of it's....meaning it is.

I know QVC strives for the highest quality, but someone should check the spelling and grammar before sending out information to their customers.

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Both apostrophes??  I didn't know there were any words that could have more than one apostrophe.

[millieshops]

One of the ironic aspects of this kind of complaint occurs when the writer of the complaint makes her own proofreading error. 

[Carol08]

My niece wrote this.  I had nothing to do with it.

[Carol08]

There were 2 "its" in the sentence.  They should have been spelled "it's", hence the 2 apostrophes.

[Ibby114]

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@millieshops wrote:

One of the ironic aspects of this kind of complaint occurs when the writer of the complaint makes her own proofreading error. 

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&/or depending on spellcheck!