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Esteemed Contributor
Posts: 5,609
Registered: ‎10-04-2010

Strange.   I returned an item to QVC Ontario,CA  via USPS first class.   USPS says they attempted to deliver on July 24 but were unable to access location.   The attempted to deliver again with the same issue.    I have a tracking number and am getting updates from the post office and this is what they are telling me.   Very strange

 

Esteemed Contributor
Posts: 6,075
Registered: ‎11-06-2011

@Teddixat - The 24th was a Saturday, so it's quite possible the business location was not open to take delivery; hopefully the issue will be resolved for you soon.

Respected Contributor
Posts: 3,774
Registered: ‎07-18-2013

@Teddixat Did you use the pre paid return label?  

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Honored Contributor
Posts: 19,159
Registered: ‎03-13-2010


Return Addresses:

Jewelry

QVC, Inc.
Jewelry Returns
2200 TV Road
Florence, SC 29501

Beauty, Apparel & Accessories (such as shoes and handbags)
QVC, Inc.
Returns Department
1000 Stony Battery Road
Lancaster, PA 17601

Hard Goods (such as home, electronics & kitchen products)
QVC, Inc.
Returns Department
100 QVC Boulevard
Rocky Mount, NC 27815

♥Surface of the Sun♥
Honored Contributor
Posts: 9,843
Registered: ‎06-10-2015

Is the warehouse any where near the fires?

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Honored Contributor
Posts: 15,346
Registered: ‎02-27-2012

@Desertdi wrote:


Return Addresses:

Jewelry

QVC, Inc.
Jewelry Returns
2200 TV Road
Florence, SC 29501

Beauty, Apparel & Accessories (such as shoes and handbags)
QVC, Inc.
Returns Department
1000 Stony Battery Road
Lancaster, PA 17601

Hard Goods (such as home, electronics & kitchen products)
QVC, Inc.
Returns Department
100 QVC Boulevard
Rocky Mount, NC 27815


 

 

Yes, that's what I am wondering @Teddixat 

 

Why were you returning something to the Ontario, CA warehouse?

 

That has never been listed for returns.  They might not even accept it there.

 

I hope USPS returns it to you so you can return it again to the proper warehouse.

Honored Contributor
Posts: 10,319
Registered: ‎03-09-2010

I've never heard of a return going to Ontario, CA.  I know things are shipped from there.

Esteemed Contributor
Posts: 5,609
Registered: ‎10-04-2010

@Venezia @RespectLife @Desertdi @Desertdi @Jk9 

 

I have received items from there and returned items there before with no issues

Esteemed Contributor
Posts: 5,609
Registered: ‎10-04-2010

@Imaoldhippie    No fires

Honored Contributor
Posts: 10,319
Registered: ‎03-09-2010

@Teddixat wrote:

@Venezia @RespectLife @Desertdi @Desertdi @Jk9 

 

I have received items from there and returned items there before with no issues


But did the address QVC specified for your return (i.e. the address on their pre-paid label) show Ontario, CA as the correct return destination?  If it was supposed to go to a different warehouse, that could be causing an issue.

 

Perhaps the mods can help you out and check into this.