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Super Contributor
Posts: 284
Registered: ‎08-05-2010

On air presentation videos are not working!

Fix it QVC!

Honored Contributor
Posts: 18,187
Registered: ‎07-26-2014

Re: On air presentation videos are not working!

Working for me on my computer.  How are they not working for you?

 

What are you viewing the videos on?

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Esteemed Contributor
Posts: 5,891
Registered: ‎03-10-2010

Re: On air presentation videos are not working!

[ Edited ]

If you are using a windows computer with internet explorer, you need to have adobe flash player installed and enabled in your browser add-ons and have active-x enabled as well in order to play the QVC videos.

 

On an ipad, you have to have javascript toggled on to watch the videos, go to the Settings app, scroll down to Safari, then advanced and make sure javascript is enabled.

 

If you post what type of computer or mobile device you are using the mods or community members may be able to help you.

Respected Contributor
Posts: 4,394
Registered: ‎04-19-2010

Re: On air presentation videos are not working!

I experienced this problem yesterday. Some videos worked and some didn't, using the same device. I think it's a Q problem to fix.

Honored Contributor
Posts: 8,197
Registered: ‎12-13-2010

Re: On air presentation videos are not working!

I just checked a few random videos and they worked for me.  I am on IE and it sometimes doesn't work well on QVC but is today.  Maybe it's just some videos that aren't working.