12-24-2010 03:11 PM
Anxiously waiting the delivery of three Clarasonic Mia's...the TSV on 12/18 that was guaranteed for Christmas. QVC used US Mail for this guarantee. I received one. I called customer service and was told to give it until January 3rd??? I have Christmas on Christmas Eve with my family. These were gifts for my daughter, mother in law and sister in law. It's now 1:00pm. I am not feeling Q's slogan "All of the joy, none of the stress". Extreme disappointment in the company and really frustrated the way the rep dismissed my issue. THEY SAID..in every presentation it would be here by Christmas, NOT in 7-10 days. IF so, I wouldn't have ordered them.
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