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08-12-2017 05:24 PM
I recently purchased this 7 piece square Lock & Lock set in clear.
I opened the box today and went to wash them. The two smallest lids are fine, but the other 5 have a notch cut out of the plastic inner rim of each lid leaving the blue silicone exposed. The cut out is from 1/8 to 1/2 inch on the lid. I previously purchased the 5 piece square L&L set and all those lids are fine. Has anyone else had this issue? I am going to call L&L on Monday and find out why these cut outs are on 5 of the lids.
08-12-2017 06:22 PM
i also bought the clear in this set. mine is fine.
08-12-2017 07:25 PM
I have the copper in this set, and I have no notches. Mine are all fine. You might want to call QVC Customer Service and exchange your defective set for one that is perfect.
08-12-2017 11:16 PM
LovetoChat,
Sometimes products with some kind of problem will have something like this done so they can't or won't be sold as "new." I wonder if that's the case with your L&Ls and they were inadvertently sent to you. Definitely, call customer service. I'm sure QVC will replace them without a hassle. Hope you won't be required to return the damaged product.
08-13-2017 02:13 AM
e.e - second the opinion of the others,.. call CS, ASAP - mine cane, with no such defects... sorry yours did
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