Kitchen

[ByTheBay]

On 12/23/2014 MFitz said: Repair kit, are you kidding! I want a coffee maker that works and not spend my time trying to repair it. And who knows if the repair kit will fix the issue or how to even repair it. I expect my $86 brewer to work.

[ByTheBay]

On 12/23/2014 ByTheBay said:

On 12/23/2014 MFitz said: Repair kit, are you kidding! I want a coffee maker that works and not spend my time trying to repair it. And who knows if the repair kit will fix the issue or how to even repair it. I expect my $86 brewer to work.

Wow....my reply didn't post!! I was agreeing with you about the Repair Kit! Crazy! They can go ahead & send it to me though. After using mine for 15 mos with no probs, I'm not really concerned,

[millieshops]

Check numbers! I'll do that as soon as I finish the coffee I just brewed in my old mini!

The TSV from a few weeks ago looked on screen a little different from either of the two minis I use. Maybe they redesigned already?

[Aresnz]

On 12/23/2014 ByTheBay said:

On 12/23/2014 ByTheBay said:

On 12/23/2014 MFitz said: Repair kit, are you kidding! I want a coffee maker that works and not spend my time trying to repair it. And who knows if the repair kit will fix the issue or how to even repair it. I expect my $86 brewer to work.

Wow....my reply didn't post!! I was agreeing with you about the Repair Kit! Crazy! They can go ahead & send it to me though. After using mine for 15 mos with no probs, I'm not really concerned,

MFitz I too agree with you about the Repair Kit. Perhaps they give you an option to get repair kit or to return the Keurig. Then again, I'm no good as a fixer so I'll see what this repair kit is all about. LOL

BuyTheBay I've not had any problems either so if the two Keurigs I have are on the list I will definitely see what the repair kit is about. It may be the easier way to go rather than returning. I'd have to get boxes, don't own a car...etc. However, when I had to return the two Duraflame minis for their recall I was fortunate to still have kept the boxes and returned them. Again..such decisions.

[Jarmom]

I bought a personal in November from QVC and it is on the list for the recall. The rep that told someone that they spoke with Keurig and the ones on QVC are not on there...that is not correct because my serial number is on there. I would like to know if qvc will be paying for return shipping. They need to call Keurig again; because the ones they are selling are on the list of recalls.

[Biftu]

ByTheBay - agreed, a repair kit is crazy! I've only had my brewer for a few weeks and used only about five times with no problem, but I have only brewed one cup at a time. It's best to return since it is still in the return window in case I run into problems down the road. I believe QVC should pay for the return shipping, but as the rep told me, she wasn't sure they would.

[Biftu]

I wish QVC would give their customers the correct information. These machines ARE on the recall list and the Q should be honest and informed and refund the shipping costs to their customers. This is just good customer service.

[Aresnz]

On 12/23/2014 MFitz said: ByTheBay - agreed, a repair kit is crazy! I've only had my brewer for a few weeks and used only about five times with no problem, but I have only brewed one cup at a time. It's best to return since it is still in the return window in case I run into problems down the road. I believe QVC should pay for the return shipping, but as the rep told me, she wasn't sure they would.

When I had to return the Duraflame for that recall, QVC did reimburse for the return postage. I think they may have sent me the label if I'm not mistaken. Either way I also agree that QVC should pay for the return.

[Jarmom]

Here are the serial numbers of the recalled Keurig MINI Plus Brewing System Serial Number Ranges 31.0001.0000001 through 31.0001.0010328 31.0002.0000001 through 31.0002.0081312 31.0003.0000001 through 31.0003.0010328 31.0004.0000001 through 31.0004.0263772 31.0014.0000001 through 31.0014.0001250 31.0015.0000001 through 31.0015.0001250 31.1000.0000001 through 31.1000.0015984 31.1002.0000001 through 31.1002.0002664 31.2000.0000001 through 31.2000.1977238 31.2001.0000001 through 31.2001.0174310 31.2002.0000001 through 31.2002.0745280 31.2004.0000001 through 31.2004.1156585 31.2015.0000001 through 31.2015.0081287 31.2017.0000001 through 31.2017.0047310 31.2019.0000001 through 31.2019.0117035 31.2020.0000001 through 31.2020.0019028 31.2021.0000001 through 31.2021.0076016 31.2022.0000001 through 31.2022.0022444 31.2030.0000001 through 31.2030.0032028 31.2033.0000001 through 31.2033.0018685 31.2034.0000001 through 31.2034.0016074 31.2035.0000001 through 31.2035.0013366 31.3000.0000340 through 31.3000.1524059 31.3001.0000001 through 31.3001.0021252 31.3001.0000001 through 31.3001.0021252 31.3002.0000001 through 31.3002.0510030 31.3004.0000001 through 31.3004.0016532 Incidents/Injuries

[Biftu]

Below is the response I got. I have my doubts since the model number is on the Keurig recall list. Thank you for emailing QVC. Recently, Keurig has notified the Consumer Product Safety Commission of a small occurrence with K10 personal brewers leaking potentially hot liquid. If a customer has heard about this K10 personal brewer issue, please reassure our customers that the TSV from 12/10, K41322 is not part of the issue. It has been a pleasure assisting you. I hope you're having a wonderful holiday season! Regards