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Honored Contributor
Posts: 37,847
Registered: ‎06-11-2011

@luv-the-Q wrote:

A few years back, QVC credited my account with a $1200.00 payment.  I didn't make that payment and it gave me about a $1100.00 credit balance.  They posted someone else's payment on my account.  I called and told them about the mistake.  I think it was GE credit.  I don't think they cared one way or another.  


@luv-the-Q  That's what I would expect, which is why I posted above that I hope the OP got thanked when she called Q about the error.

Honored Contributor
Posts: 9,305
Registered: ‎06-08-2016

I think I would have had to try it on before it went back!

 

 

 


@Tylerpoo wrote:

Ordered a Ripka ring on sale for $38, received a Affinity Diamond ring for $500. I just could't keep it, I immediately called to tell QVC about the mistake that was made. I know I will get rewarded in another way.


 

Valued Contributor
Posts: 569
Registered: ‎03-10-2010

They thanked me for being honest about the error, and they reordered my ring and shipped it out Express overnight so I will get it tomorrow. Rewards are anything that is positive in my life! 

By the way, I did try the ring on, it was beautiful!