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01-17-2016 08:08 AM
01-17-2016 05:13 PM
I'm not sure how any one could guess at this, but perhaps Customer Service could help you -
01-17-2016 06:44 PM
01-17-2016 07:59 PM
I requested that information twice today.,,,I have not received a response.
01-17-2016 09:58 PM
01-18-2016 07:49 AM - edited 01-18-2016 07:52 AM
@Tigriss wrote:
I went to the live chat feature below and got the below response on how much the estimated return shipping would be on the TSV recliner.
Ellymay: (QVC Customer Service)9:57 PM
There will be no return shipping costs deducted form your refund for the recliner. We take care of them
I called customer service last night and got the same response. I was a little hesitant about the accuracy of that information, though, as they had to put me through to three different people and even the last one acted like she wan't sure, and she was some kind of supervisor.
I decided not to get one, only because we have some other financial things to tie up and don't need this expense right now, even though we could use the chair.
edited to add: I never heard the 'free' return mentioned on air. And I'm thinking they don't really want to advertise that, as they are hoping that when you get such a large and expensive item home, if you have buyers remorse, or you don't think it comfy enough for the price or whatever, they want you to think it will cost too much to return, not investigate the process/cost, and just keep the item.
01-20-2016 09:00 AM
Right - I guess I should have asked if anyone had any experience with this...thanks!
01-20-2016 09:02 AM
Yes, I thought they might mention it on air, if there was no charge - for sales - but maybe they were asked not to say it? Thanks, all for your great replies!!
01-21-2016 07:22 AM
I called and was told they are returnable FREE if I do not like them .I also did a live chat and was told the same thing
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