Re: Well, if this does not take the cake as my mom... - Page 2

allaries · ‎03-10-2010

For the lady who thought I might be overly concerned, I am not! I ordered them early because I am leaving on vacation. I tried to cancel and now it says I can't as they are in the process of getting ready to mail. It is getting comical. They will arrive while I am gone which is not what I wanted to happen. I am not stressing over a pair of D&C pants so don't stress over my reasons. Geez, always someone with what they think is applicable advice.

occasionalrain · ‎03-10-2010

@allaries wrote:
For the lady who thought I might be overly concerned, I am not! I ordered them early because I am leaving on vacation. I tried to cancel and now it says I can't as they are in the process of getting ready to mail. It is getting comical. They will arrive while I am gone which is not what I wanted to happen. I am not stressing over a pair of D&C pants so don't stress over my reasons. Geez, always someone with what they think is applicable advice.

Somehow they find a way to belittle a concern an annoyance or that whatever was done, should not have done or done a different way. I always feel sorry for their husband.

depglass · ‎03-10-2010

My rules for TV ordering: NEVER order a time sensitive gift. NEVER order something you plan to wear to an outing within two weeks. Don't aggravate yourself spending time checking on delivery. I just live my life and am pleasantly surprised when something shows up. Its like Christmas, half the time its a big surprise.

CouponQueen · ‎10-21-2010

I am sorry...you have every right to be aggravated and I would be too. It seems to be always an issue.

When I order something i expect it in a timely manner. I get not everybody is going to have the service of Amazon..so that is why I do most of my buying on that site..but there are times I have to go elsewhere ...so I understand.

You ordered something that you expected in a timely fashion for a reason. You have every right to be annoyed.

chrystaltree · ‎05-10-2010

I've been ordering from shopping channels for over 30 years and not once, not one single time, have I ever ordered something that I MUST have by a particular date. Who does stuff like that ????? No one I know. Why? Because "stuff" happens in life and if you want avoid catastrophe, you always think about "what if".

Andreatoo · ‎04-04-2014

@allaries wrote:
For the lady who thought I might be overly concerned, I am not! I ordered them early because I am leaving on vacation. I tried to cancel and now it says I can't as they are in the process of getting ready to mail. It is getting comical. They will arrive while I am gone which is not what I wanted to happen. I am not stressing over a pair of D&C pants so don't stress over my reasons. Geez, always someone with what they think is applicable advice.

@allaries

It's perfectly acceptable to take an interest in what's going in YOUR world.

Some folks just like to lord it over others that they're above it all....

NJgirl 1205 · ‎02-22-2014

@chrystaltree wrote:
It sounds like a shipment might have arrived late. Hence the backorder and then a few days later the "in process". They are just D&Co pants so it would not be a biggie for me. If it is for you, cancel. Out of principle. Otherwise wait for your pants and enjoy them. Does it really matter you had to wait a little longer than expected? I suppose there are so many serious issues in life that small stuff like this doesn't phase me. It doesn't even rise to the level of being an inconvenience.

I agree and typically would get the item with in a day or two of when it ships so still receive within a reasonable time. I must say it has been a while since I ordered anything.

As for receiving returns, as long as the item was just tried on, I don't mind. After all, I know that items I buy in the store were likely tried on dozens of times. Of course there is no excuse for shipping out obviously used or soiled items.

febe1 · ‎01-22-2012

@Pearlee wrote:
@MalteseMomma wrote:
@Pearlee wrote:
@allaries wrote:
On the 18th I ordered a pair of A70727 and 4 days later they were still in process. Okay a day later they were backorder status. I called and did the chat thing. We don't know when they will be available. Then why did you not tell me that when I ordered. I was told they were. Then 2 days after backorder status it now says in process again. Let me see so far it has been 7 days and still no shipment of pants. I am considering cancelling but out of curiosity I want to see if I will ever get them.
@allaries The best place for this post would be the Customer Care forum, not the Fashion Forum. The Mods who are Customer Service people also would try to help you.

@Pearlee
Sorry to say,the moderators are of no help in most cases, at least to me they have never been

i think these stories should be told here at least we know what we are up against when we shop here!
@MalteseMomma@ I've had very different experiences. The Mods have helped me greatly on several customer service issues regarding my orders, esp. @QVC-Beth They all had a positive outcome for me and I think a couple of times Beth went above and beyond the "call of duty" of a CS rep.

Same here, @Pearlee. I mentioned a problem on here, and Beth offered to take care of it. In about a couple of hours, CS emailed me apologizing and the problem taken care of.