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04-28-2016 09:54 PM
not stay charged any longer. We bought two, one for me, one for him. Neither phone can hold a charge:
This just started , like clockwork on both of them. This phone was very popular, have you had this happen?
04-28-2016 10:18 PM
@blankette wrote:not stay charged any longer. We bought two, one for me, one for him. Neither phone can hold a charge:
This just started , like clockwork on both of them. This phone was very popular, have you had this happen?
Are the phones under warranty or returnable?
Samsung should stand behind their product or your phone carrier.
We have Samsung phones and one of the charging cables quit working. We replaced the charging cable ourselves. Our phones are older phones. HTH
04-28-2016 10:34 PM
I had something similar happen. I have a Galaxy 3 phone from Virgin Mobile since I didn't want a contract. Starting on Monday April 18th, my phone beeps at me at work around 3pm with a critical "you need to recharge your phone now". I don't bring my charger with me to work because my phone always last all day until I plug it in to recharge overnight. After the 3rd day in a row of dying @3pm I brought my charger to work. I kept the phone plugged in and charged and when I went home that night, I plugged it in again. The next day, I did the same thing. Brought charger to work and kept phone plugged in all day. But that 2nd day, I was running errands and up late and realized my phone had been "off charger" for 8 hrs and hadn't beeped once. When I recharged that night the battery was only down to 84%, Since then it is working fine again. Bring phone to work, leave charger at home, and still have about 76 - 80% battery life left after 14 hrs.
Have no idea what happened or if what I did really fixed it but it's been working fine now.
04-28-2016 10:41 PM
how old are the phones?
04-29-2016 12:35 AM - edited 04-29-2016 05:21 AM
Sunshine45 wrote:how old are the phones?
Good question, @sunshine45. Also, @blankette, you said both phones began having this problem all at once... at the same time? Did you update software on them, or change anything? If it started suddenly and with both phones, that seems like a clue which suggests that something about the software, or the settings, or an app (or apps), etc., was changed -- even something automatic, that you didn't change manually -- and then began to drastically drain the batteries.
04-29-2016 06:07 AM - edited 04-29-2016 06:26 AM
@blankette@blankette wrote:not stay charged any longer. We bought two, one for me, one for him. Neither phone can hold a charge:
This just started , like clockwork on both of them. This phone was very popular, have you had this happen?
I can not be sure what the problem can be with your phone? You may want to post the brand and name of this phone.
04-29-2016 06:35 AM
Rechargable batteries have a lifespan that's measured in charge cycles. If your phones were both consistently charged and used identically, chances are they're both at the same stage of their charge cycle lifespan. Replacing the battery in one should tell you if the battery is the issue. Rechargeable batteries don't last forever. They're typically pretty easy to replace.
04-29-2016 03:08 PM
I also love reading and finding solutions here.
I have a question about my computer.
Sorry, but i don't know how to start a new thread .
I used Securnia PSI for a long time and it stopped working.I uninstalled it and downloaded the new version and i didn't like it and it made my computer and Windows 7 sluggish.
I did some searching and i downloaded Carambis Software Updater today.
What do you think? Is there something else i should use instead?
Thank you .
04-29-2016 06:02 PM
@cowboy sam wrote:I also love reading and finding solutions here.
I have a question about my computer.
Sorry, but i don't know how to start a new thread .
I used Securnia PSI for a long time and it stopped working.I uninstalled it and downloaded the new version and i didn't like it and it made my computer and Windows 7 sluggish.
I did some searching and i downloaded Carambis Software Updater today.
What do you think? Is there something else i should use instead?
Thank you .
The free version of Carambis has ads. Do not use this software.
I use CCleaner https://www.piriform.com/ccleaner/download to check for security updates. CCleaner will also clean your computer.
04-29-2016 07:03 PM
@cowboy sam wrote:I also love reading and finding solutions here.
I have a question about my computer.
Sorry, but i don't know how to start a new thread .
I used Securnia PSI for a long time and it stopped working.I uninstalled it and downloaded the new version and i didn't like it and it made my computer and Windows 7 sluggish.
I did some searching and i downloaded Carambis Software Updater today.
What do you think? Is there something else i should use instead?
Thank you .
Hi, @cowboy sam! Long time no see -- nice to see you here! I can answer about starting a new thread:
1 -- Click on the forum in which you'd like the thread to appear.
2 -- Toward the top of the page, just above all the threads, you'll see "NEW MESSAGE" in red. Click on that.
3 -- Type the subject line (ignore the "suggestions" that pop up, or just click "Turn off suggestions" at the bottom of the suggestion list).
4 -- Type your text, and click "POST."
In the new forums, you have the option to edit your subject line and also to edit your original post, even after others have responded.
hth!
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