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03-09-2017 12:13 PM
If I put multiple clothing items from different orders in the same bag/box, will I be charger a single fee of $6.95 or $6.95 per order returned? Thanks
03-09-2017 12:19 PM
I have no problem doing this myself however it is my experience they charge $6.95 return for each item.
03-09-2017 12:27 PM
My personal advice if you want to put all your clothing returns in 1 box is to pay for the return shipping up front yourself. Do not use the prepaid return label.
03-09-2017 12:29 PM - edited 03-09-2017 12:30 PM
One time I returned 3 sets of lights that did not live up to my expectations, I put all 3 in a package and was only given credit for 1 strand of lights, a quick call to CS solved the problem, but IF you do return multiple items, just monitior your refund amount!
03-10-2017 11:21 AM
You can use your own label, and pay for the S&H at the PO.
03-10-2017 03:25 PM
I always put multiples in a single box, use my own label and pay the postage myself. This shipping method is always much cheaper. I make sure that each returned item is in its own individual plastic bag with QVCs return information attached to each bag. I keep my PO receipt stapled to my QVC receipt copies. This makes it easy for me to track the exact amount to be refunded on each item. I have been a Q customer for many years and to date this method has always worked for me.
03-10-2017 06:31 PM
Today for the first time I used one of their labels and put two jackets in the bag. I think this is my last (except for maybe Linea) clothing order from QVC as the returns are just too costly. They were 2 Isaac jackets and the sleeves were way too long. If I am charged for both, returning them will be $16.90 because one had a $3.00 shipping fee. I can buy locally and do an easy return. I guess I'm pretty much parting ways with QVC after 24 years.
03-10-2017 06:40 PM
You may put similar items in one package and you will be charged for one return. Hope that helps!
Beth QVC
03-10-2017 06:50 PM
@Jamela wrote:If I put multiple clothing items from different orders in the same bag/box, will I be charger a single fee of $6.95 or $6.95 per order returned? Thanks
I have done this several times without a problem. I use a marker to write on the outside of the package "2 RETURNS ENCLOSED" (or however many), and keep the orders in their separate wrapping with paperwork inside. I have always been charged for one return label.
03-10-2017 07:01 PM
I also always marked how many items were being returned on the outside of the box so they didn't just scan the outside once but scan every return label inside.
I hope that makes sense. I think @SarahW said it better
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