Customer Care

[MathisFan]

I would like to know why a lot of the holiday decor shows have been done away with?

I see that Jill's Friday decor shows have now turned into "gift" shows.

Holidays with Carolyn had no holiday decor tonight.

Hopefully, Valerie Parr Hill won't disappear too.

Would love to have an honest answer.

[Kachina624]

There's another thread on this where I listed a possible reason.

[MathisFan]

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@Kachina624 wrote:

There's another thread on this where I listed a possible reason.

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Thanks Kachina624.  I did read your possible reason. It did make sense.

I was hoping I might actually get an answer from QVC but I don't guess that will happen. 

I think it's a shame they just can't be open and honest about what's happening.

[Kachina624]

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@MathisFan wrote:

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@Kachina624 wrote:

There's another thread on this where I listed a possible reason.

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Thanks Kachina624.  I did read your possible reason. It did make sense.

I was hoping I might actually get an answer from QVC but I don't guess that will happen. 

I think it's a shame they just can't be open and honest about what's happening.

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@MathisFan  You're absolutely correct, people would be understanding if QVC just explained what's going on.  Instead, they appear to be completely disorganized, like never before.  I don't know why they act like it's a state secret.

[stevieb]

When was QVC ever open and forthcoming with explanations?

The great communicator they're not.

Maybe they'll bring back the slanket, yak-tracks, the road kill coat and the walletbe to fill all that air time.

[Paulette-QVC]

@MathisFan

Thank you for your concern of the Holiday Decor shows.  As many vendors and manufacture change over the years programming has to change as well.  I am sure as we get more in to the Holiday season you will see more Holiday decor shows. This is my honest answer based on the information I have available.  

Thank you again.

[Kachina624]

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@stevieb wrote:

When was QVC ever open and forthcoming with explanations?

The great communicator they're not.

Maybe they'll bring back the slanket, yak-tracks, the road kill coat and the walletbe to fill all that air time.

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@stevieb  When Mike George issues the report for this quarter and it's a disaster, then he'll mention the shipping issue as an excuse.  Until then it's apparently hush hush.

[MathisFan]

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@Paulette-QVC wrote:

@MathisFan

Thank you for your concern of the Holiday Decor shows.  As many vendors and manufacture change over the years programming has to change as well.  I am sure as we get more in to the Holiday season you will see more Holiday decor shows. This is my honest answer based on the information I have available.  

Thank you again.

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Thanks for your reply but it doesn't make any sense.  

Why would Jill tell us she had 7 upcoming weeks of decor shows if vendors and manufacturing were a problem?  I think that would've been something all Q hosts would've been aware of from the get go.

I also doubt we'll see any decor shows closer to the holidays.  QVC usually is done with decor based programming by the time Thanksgiving rolls around.  QVC has always said they want us to be able to have our decor items early so we can put them out or decorate around Thanksgiving and be able to enjoy them.

Sorry, don't mean to be argumentative.  Just frustrated and disappointed. QVC's holiday decor shows have always been favorites of mine to watch.

Again, thanks for your reply Paulette.  I do appreciate it. 

[stevieb]

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@Kachina624 wrote:

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@stevieb wrote:

When was QVC ever open and forthcoming with explanations?

The great communicator they're not.

Maybe they'll bring back the slanket, yak-tracks, the road kill coat and the walletbe to fill all that air time.

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@stevieb  When Mike George issues the report for this quarter and it's a disaster, then he'll mention the shipping issue as an excuse.  Until then it's apparently hush hush.

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Bet you're right @Kachina624. I tell ya, our Mikie is a regular l'il ole answer man, isn't he...

[Marp]

Every week since mid June, as Christmas in July approached, there have been multiple threads complaining about Christmas programming, who wants to think about Christmas decor in the heat of summer, etc. 

Perhaps the annual, perpetual complaint threads had an effect on the number of decor shows shown.