11-25-2012 05:30 PM
we recently purchased a vitamix machine and did a review on it. we had a problem with the recipe book and video that came with it. well our experience with the qvc rep and the vitamix rep was exceptional. the problem was addressed imediately. was nice to deal with a company that seemed genuinely concerned with making things right. now if qvc could just take over directv life would be good.
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