Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
10-22-2016 06:19 PM
I have been getting a" Forum Maintenance" sign for over a week and was not able to see the forum or a blog. Also had troubles ordering online..... goodness knows the oto's. odo's and sales I must have missed. It appears that many of you have not experienced that issue.
What's really going on???
10-22-2016 06:25 PM
10-22-2016 06:35 PM
Try flagging a mod, @hopi. I'd do it for you but I don't know who's on duty.
10-22-2016 06:38 PM
@hopi Have you been bad? I know you haven't because we have been here together a long long time
10-22-2016 06:40 PM
It's not you Hopi
10-22-2016 06:40 PM - edited 10-22-2016 06:49 PM
I could sign in well here but couldn't complete my order when checking out because of an error message. I had to call and talk to a Customer Service Rep to get it through.
10-22-2016 06:44 PM
Welp, over @ the Southern channel, you can place orders but they won't be delivering them anytime soon. This, according to all the angry folk who ordered Vitamins or craft stuffs. At least the Q didn't charge you cause you couldn't complete the order.
10-22-2016 06:59 PM
@itiswhatitis wrote:@Welp, over @ the Southern channel, you can place orders but they won't be delivering them anytime soon. This, according to all the angry folk who ordered Vitamins or craft stuffs. At least the Q didn't charge you cause you couldn't complete the order.
email:
Thank you for shopping with HSN. We appreciate that you have been anxiously awaiting your order for Xxxxx. It has not shipped in a manner that meets our high standards...and for that we are truly sorry.
We recently added new technology and equipment in one of our warehouses, which we believe will ultimately improve the overall speed of delivery to our customers when fully implemented. While we tested it thoroughly, when put into production we identified that certain orders were not shipped within our normal timeframes. Please know we are working diligently to address this matter immediately.
We will continue to closely monitor your order and keep you updated with any changes. Once your order has shipped, we will notify you via email so you may track your shipment. If you would like to cancel your order for a full refund, please contact our customer service representative at 800-284-3900.
As a valued customer, we greatly appreciate your business and thank you for your patience.
10-22-2016 07:09 PM - edited 10-22-2016 07:10 PM
I saw your post about not being able to get to QVC.com so I reset your access (looks like your account was suspended) Also sent you an email containing the link to reset your password. Let me know if that works for you by sending an email to QVCSocialTeam@qvc.com
Beth QVC
10-22-2016 07:18 PM - edited 10-22-2016 07:46 PM
@Beth-QVC wrote:I saw your post about not being able to get to QVC.com so I reset your access (looks like your account was suspended) Also sent you an email containing the link to reset your password. Let me know if that works for you by sending an email to QVCSocialTeam@qvc.com
Beth QVC
I was able to get to QVC.com just not to the forums and blogs.
I could order but not get the colors choices. Everything is working well now - the only message I got was the forums and blogs were under maintenance.
eta
when I mentioned missing oto's and odo's it was because all of my forum friends keep us updated on the latest items we all like.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788