Have questions about the HALO Photo/Document Scanner Mouse with Easy Share Software? Our experts from the Halo Team are here to answer your questions!

by on ‎05-08-2013 01:47 PM

Have questions about the HALO Photo/Document Scanner Mouse with Easy Share Software? Our experts are here to answer your questions!


Here are the most frequently asked questions from our customers about theHALO Photo/Document Scanner Mouse with Easy Share Software. Reply to this blog with your questions and check back throughout the day to get answers from our HALO experts.


Q: Is there a limit to the size of documents that the HALO scanner mouse is able to scan?
A: It can scan documents up to 16-1/2" x 11" in high resolution.

Q: What is the maximum scanning resolution?
A: Full resolution for the HALO scanner mouse is 400dpi. It can also be set to high (320 dpi), medium (200 dpi) or low (100 dpi).

Q: What are the save formats available?

Q: What surfaces work best when scanning?
A: Most hard, flat surfaces work great for scanning. Glass surfaces will not work with the Halo scanner mouse.

Q: What is OCR? What software does OCR support?
A: OCR stands for Optical Character Recognition, a feature that captures text during scanning and transfers it into an editable document. OCR works with Microsoft Office programs like Word, Excel, and Outlook.

Q: Does it translate other languages? How many languages does it support?
A: The HALO scanner mouse uses Google translate, which supports 66 languages.

Q: Do I need software for the scanner mouse to work?
A: Yes, the scanner mouse comes with a Windows installation disc. If you are a Mac user, you can download the applicable software at

Q: When capturing text, does the HALO scanner mouse recognize all fonts, tables, etc?
A: Yes, fonts and tables are automatically recognized and applied to the document file.


What other questions can our experts answer for you today?

by AZladybug
on ‎10-02-2015 08:10 PM

I just downloading my Halo mouse scanner and the scan memory is green always and it will not scan my image?? how do I clear the was that way when trying it for the first time??

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