Reply
Super Contributor
Posts: 269
Registered: ‎03-10-2010

Will I be allowed to change scents on the TSV?

I am fairly new to WEN and I ordered the TSV in BGT but the MIF looks so tempting as well. Will I be able to change the scent for my 2nd and 3rd shipments if I want?

Thanks!

Valued Contributor
Posts: 629
Registered: ‎05-20-2014

Re: Will I be allowed to change scents on the TSV?

My experience has been if the products have the same item number, you can change the formula. Always best to check with customer service first though.

Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: Will I be allowed to change scents on the TSV?

On 2/25/2015 w84WEN said:

My experience has been if the products have the same item number, you can change the formula. Always best to check with customer service first though.

I agree with this. Sometimes you can't change the scents at all or just can't change online and need to email or call. It's a good idea to find out before you decide, just in case.

Super Contributor
Posts: 295
Registered: ‎10-09-2011

Re: Will I be allowed to change scents on the TSV?

I change scents all the time...as long as they have the same item # it's never been an issue. I just email c/s that way I have in writing that I was able to change. I've never been told I couldn't though.

"It's kind of fun to do the impossible."
-Walt Disney
Super Contributor
Posts: 269
Registered: ‎03-10-2010

Re: Will I be allowed to change scents on the TSV?

Thank you all so much. This is such a tough decision but I think I will go with the BGT and then maybe try the MIF later. I hope I'm making the right decision. lol

Valued Contributor
Posts: 995
Registered: ‎03-09-2010

Re: Will I be allowed to change scents on the TSV?

When will this TSV actually air? Thanks

Respected Contributor
Posts: 3,149
Registered: ‎04-02-2014

Re: Will I be allowed to change scents on the TSV?

On 2/25/2015 motherinlaw said:

When will this TSV actually air? Thanks

I just checked QVC program guide and believe that it is March 20th.

Contributor
Posts: 36
Registered: ‎03-25-2010

Re: Will I be allowed to change scents on the TSV?

What is the item# for the upcoming WEN TSV with auto-delivery? I have been trying to locate it without success. Could only find the 1 shipment advance order item number. Thanks in advance to anyone who responds.
Super Contributor
Posts: 1,535
Registered: ‎05-02-2013

Re: Will I be allowed to change scents on the TSV?

Advance order A-D item number: A267253

Super Contributor
Posts: 1,535
Registered: ‎05-02-2013

Re: Will I be allowed to change scents on the TSV?

The TSV is this Friday night at midnight.