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11-23-2014 01:32 AM
Do away with the customer live testimonials...seriously, they are cringe-worthy. Every time I hear a caller call in, I immediately mute the conversation. They are so not necessary. I have not once been tempted by a caller's testimonial. I've been a shopper with QVC for 20+ years. It seems like more and more callers are stumbling over their words, there is dead air, or they simply make the host seem quite uncomfortable.
It is so awkward at times to listen to these callers. Just my opinion of course. But had to say something.
11-23-2014 01:36 AM
I'm not sure how they help boost sales. I think they just fill in air time.
11-23-2014 01:40 AM
I agree with you. I immediately mute when a caller comes on. Almost always the caller doesn't hear the host talking or just keeps talking nonstop - ugh.
11-23-2014 02:00 AM
And what does it add to the presentation, when the caller wants a host to say "hello" to her sister/friend in Anytown, USA?
One day, I might see if I can get on air, and say "hi" to my sister....then tell her to watch the online presentation of that product!
11-23-2014 02:44 AM
Ive been listening to Q tonight in the background. All the calls have been fine. I think they've gotten better over the years and they make sure the person is up to par before putting them on the air.
11-23-2014 02:50 AM
11-23-2014 02:56 AM
Nothing makes me hit the Mute button faster than a testimonial call.
11-23-2014 09:33 AM
11-23-2014 10:34 AM
I am not swayed to purchase the product because of a caller. They just want to tell their friends that they were heard on TV. (My opinion).
I have been asked countless times if I want to speak to the host and have always declined. Not something I would like to do.
11-23-2014 10:37 AM
These testimonials turn into life stories. Not for me.
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