does anyone notice they key (not scan) the items you purchase? I purchased a baby growth chart and they told me it was $8.99 -- got home unwrapped it to ship to my granddaughter and guess what it was $6.99 (plus I had a coupon 40% off).
I go back to the store and they try to convince me I bought something for that price ~ why would a big store like this chain still be keying entries vs. scanning. I had a heck of a time getting my coupon and adjustment in price.
Are all HL likes this or just ours down here in FL???
No it is like that here too, I have learned. You really have to watch the prices, when they ring up your items! The last time I had a problem I checked my receipt before I left the store because I started thinking the total should have been less than what it was (I had quite a few items and wasn't paying attention at the register). I looked at the receipt before I left and noticed that I had purchased 2 sale items that did not come up as on sale. I had to go back, return the items, get a credit and then they had to ring them up for me again at the new sale price. I am glad I noticed it, now every time I go I am super careful to watch what the prices are at the register.
When humor goes, there goes civilization.
The nearest Hobby Lobby to me is in the next town over. When I go there I usually buy a good bit because of the distance. They also don't have scanners. It's hard to believe they still key in prices in this day and time!
it is a thing with the store google it,
<h4 class="faq_question">Why don't you use bar code scanners?</h4>
We continue to look at and review the option of scanning at the registers but do not feel it is right for us at this time.
*** This is what I found from Hobby Lobby's website ***
No matter how badly people treat you, never drop down to their level, just know you are better and walk away!
I always wonder how in the world they keep track of inventory??
I guess they don't want to spend the money to update their registers. But I will watch the cashier the next time I shop there.
And at our Hobby Lobby here in North Texas, if you disput a price mis-rung, you have to take the receipt AND the item back together to get it fixed!
A new store just opened here last year. When I went up to the register, the cashier took out the sales flier and looked up the items. You need to know the prices yourself before you check out. How antiquated. This must be the company policy.
They are rather archaic in a number of their policies and procedures.
I always thought HL was just here in Indianapolis.
And has everyone noticed things are mostly NOT 50% off now when on sale? And getting much more specific (and limited) when they ARE on sale, regardless of 30-40-50% off.
Just about stopped going there except if I can't find decent silk flowers for my dh's grave.
I just quit going there altogether for the reasons cited above. I don't know how it is in your stores, but the one I was going to seemed to be more increasingly stocked with junky "decor" items that really have nothing to do with crafts and/or do-it-yourself projects. I can go to the ARC or Goodwill stores if I wanted stuff like that for really cheap. My local Michaels seems much better, though I tend to do more online shopping these days as it prevents me from spending more than I'd planned.
Seems so antiquated. If I remember correctly, the actual item isn't printed next to the price either so you have to guess when you are reviewing your receipt. I love Hobby Lobby, but I have never seen slower cashiers (process doesn't help), but also sometimes they only have two working at a time at ours and 10 people in each line. Otherwise I love their sales. I've bought A LOT of my household decorative items there.
I watch like a hawk when I'm checking out in HL. Only ONE time has my receipt been correct. Every single other time, I have been charged too much when I checked out. I wonder just how much extra revenue they generate this way.
ETA: I find it curious that the mistakes have never been in my favor. Hmmmmmm.
Last edited on 5/26/2012
"Its got to be a team effort. That’s what it takes. It starts with the character. Every team has talent but you’ve got to add character to be successful." David Freese, third baseman for the great St. Louis Cardinals
I don't know how the cashiers can figure out how much everything is discounted.
I can't believe they run a company this way. I love Hobby Lobby, but get annoyed because they're closed on Sundays too.