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12-21-2014 02:31 PM
12-21-2014 02:38 PM
Congratulations! Someone finally said it all. Thanks.
12-21-2014 02:43 PM
Bravo!
12-21-2014 02:48 PM
Absolutely spot on! I hope someone from management monitors these boards!!
12-21-2014 03:10 PM
It must be working for them, otherwise you'd see major changes. There must be a lot of ladies out there who are hoping for a Dyson for Christmas.
12-21-2014 03:14 PM
Yeah, a Dyson, a way too expensive camera, a computer, etc. I have not tuned in for more than a few seconds for the last two weeks. Programming is getting horrible.
12-21-2014 03:26 PM
You are spot on in your assessment. One need only to look at JCPenney's, Sears, Radio Shack, etc., and see the results of corporicide. These companies die slow painful deaths. Painful to the customer who has lost a comfortable place to shop for merchandise that they want and can afford. Painful to the sales staff who are frustrated by their inability to make a sale. Painful to the shareholders whose stock is losing value. It is not, however, painful to the executives who make these dreadful decisions. These guys walk away with generous payouts for a lousy job. They then slither off to another unfortunate entity.
What has happened to corporate America!
12-21-2014 03:31 PM
12-21-2014 03:34 PM
On 12/21/2014 Jackielee said:Yeah, a Dyson, a way too expensive camera, a computer, etc. I have not tuned in for more than a few seconds for the last two weeks. Programming is getting horrible.
Me too!! I have not really watched a show on the Q for about two weeks. I check in every so often, but the product presentations are so repetitive and so boring! I have no need for a Dyson, computer, camera, tablet, mattress, phone charger etc. I just find it hard to believe that these same items can be shown over and over and still be doing well in sales!!
12-21-2014 03:34 PM
You made some valid points however unless you have done some extensive business related research on them your premise isn't necessarily correct. Have you reviewed and analyzed their financial statements and their overall business model and compared them to others in the industry. For example, how much of their revenue comes from TV now versus the internet? Is overall revenue growing? What about operating revenue? What about net income? What % of items are returned for refund? Has that changed significantly over the years? What is their new customer growth rate? Is that decreasing or growing? Are they really losing two customers for every one they gain as you guessed?
Trying to gauge how their business is doing based on postings on this board or others is really not a good measurement. A very tiny fraction of Q customers post here and any forum out there always includes those people who just want a place to vent and complain, whether they have a valid reason or not, so that tiny fraction is even smaller in reality. I've been a customer for decades and have never had a delivery issue and have only returned a few items, but if you read this board you would think everyone has major issues with the company.
There are things like most of the TV presentations and some of their products that I don't like, but I do continue to buy certain items from them. Competition, particularly on the internet, has undoubtedly had an impact on them, but I suspect they aren't in the kind of trouble that you think but I haven't analyzed them enough to make an informed declaration.
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