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01-18-2015 06:25 PM
I really wish Q would add a field under customer accounts that allows us to view and keep track of our gift certificate expenditures and credits still available!!
I just spent 20+ minutes with Anthony in CS who was extremely patient and helpful in trying to square away how much of my gift credits I'd spent and how much I had left.
Please make this info available to customers when we log in to our personal accounts!
Thanks!
01-19-2015 10:36 AM
I second that! Hard to know where one stands after spending some of the $. I also wish the Q would explain that a gift certificate goes to the ""QVC credit"" category.
Amazon handles it so much better. You can always find out what's left with just a few keystrokes.
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