Reply
Trusted Contributor
Posts: 1,524
Registered: ‎03-10-2010

PLEASE add a field to customer accounts for gift certificate credits!

I really wish Q would add a field under customer accounts that allows us to view and keep track of our gift certificate expenditures and credits still available!!

I just spent 20+ minutes with Anthony in CS who was extremely patient and helpful in trying to square away how much of my gift credits I'd spent and how much I had left.

Please make this info available to customers when we log in to our personal accounts!

Thanks!

Valued Contributor
Posts: 748
Registered: ‎05-24-2011

Re: PLEASE add a field to customer accounts for gift certificate credits!

I second that! Hard to know where one stands after spending some of the $. I also wish the Q would explain that a gift certificate goes to the ""QVC credit"" category.

Amazon handles it so much better. You can always find out what's left with just a few keystrokes.