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Occasional Contributor
Trish in VA
Posts: 7
Registered: ‎09-05-2013

Shipping Rant

‎09-16-2014 08:50 PM

The last two weeks have been a disaster in terms of shipping. I ordered a top and received an entirely different top. Of course the one I ordered is now on wait list. I ordered a couple of other items and the tracking numbers were from 2013 and CS told me my items would eventually be delivered. Today I received the item I ordered but in the wrong size. Seriously???? Of course it is on wait list now as well. I called CS and while they were very nice they weren't very helpful and I escalated my concerns to a supervisor. I only shop online hating to go to a bricks and mortar store but I have to say this is getting old and I sure hope things improve before holiday season. Is anyone experiencing shipping problems?
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