Q Talk

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Regular Contributor
Greenqueen
Posts: 174
Registered: ‎10-12-2014

E-Gift card difficulties

‎11-16-2014 10:07 PM

Beyond frustrated! I bought $400 in gift cards and got the $100 in bonus cards. The bonus cards were converted to q credits without a hitch, but customer service can't for the life of them figure out what's up with the $400 card. It reads closed/invalid. Four half hour calls to customer service and one call to cash star and no luck. No one knows. They're supposedly emailing someone else, so I have to call AGAIN tomorrow. Three hours hours of my time should be worth something. Just needed to vent...
Report Inappropriate Content
Message 1 of 2 (111 Views)
Labels:
Reply
0 Hearts
Frequent Contributor
LArruda
Posts: 89
Registered: ‎08-06-2014

Re: E-Gift card difficulties

‎11-16-2014 10:38 PM

Sorry about your frustration. This happened to me the last time they offered the same offer months ago. What worked for me was that a representative from the gift card company created a 3 way call with herself, a rep from QVC and myself stating I indeed had purchased several hundreds worth of gift cards. The gift card rep also stated that invalid status happens ALOT!!!! I was finally able to make my purchases within minutes. Not sure why they hadn't figured out why this keeps happening....Good luck and happy shopping!!!
Report Inappropriate Content
Message 2 of 2 (111 Views)
Reply
0 Hearts