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01-29-2014 12:36 PM
I am having a bit of a problem with a part, but I just got off the phone with your customer service agent who was pleasant kind and very helpful. I think your employees do a wonderful job with people.
01-29-2014 12:40 PM
I agree, they are very pleasant people. HSN also has a nice customer service group.
Wish Macy's and Bon Ton would employ the same people, they could learn a lot from the Q and HSN.
04-24-2014 08:19 AM
Good customer service is so rare, it's noteworthy when it happens.
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