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03-24-2015 11:24 PM
I have loyalty to QVC and do write reviews both good and bad. I noticed the other day that several current products have "no longer available" next to them on my reviews.
Thinking that this may cause Q to lose a sale I called CS and went round and round with the woman who couldn't understand what I was talking about. She finally said she would pass the info on to the right department. It has not been fixed.
Has anyone else noticed this mistake? Maybe I'll report it again but I'm not sure if I will spend more of my time writing. I always read other's reviews if I am on the fence, so thanks to all who do write them!
03-25-2015 04:14 AM
03-25-2015 07:56 AM
03-25-2015 08:40 AM
I think you may have misunderstood me as well. Example: J319266 or J295902. Both purchased a week or so ago and not sold out.
03-25-2015 08:59 AM
Jackhound Mommie: I know exactly what you are talking about. The same thing has happened with my reviews -- when you check my username and read the reviews they say those items are No Longer Available yet they really are still available. Don't know why this is happening -- yet another QVC computer glitch.
03-25-2015 09:10 AM
On 3/25/2015 BklynKinsey said:Jackhound Mommie: I know exactly what you are talking about. The same thing has happened with my reviews -- when you check my username and read the reviews they say those items are No Longer Available yet they really are still available. Don't know why this is happening -- yet another QVC computer glitch.
Bklyn,
I appreciate your answer, thank you! Hopefully it will be repaired. It's not just me
03-25-2015 09:49 AM
On 3/25/2015 Jackhound Mommie said:I think you may have misunderstood me as well. Example: J319266 or J295902. Both purchased a week or so ago and not sold out.
Those both show available to me.
03-25-2015 09:59 AM
Well you have to go into "read all reviews" to see the not available. Probably not something I'd give a second thought to myself. My reviews say the same thing. I've never checked that before, I'm generally just interested in the product I'm looking at.
03-25-2015 10:27 AM
On 3/24/2015 Jackhound Mommie said:I have loyalty to QVC and do write reviews both good and bad. I noticed the other day that several current products have "no longer available" next to them on my reviews.
Thinking that this may cause Q to lose a sale I called CS and went round and round with the woman who couldn't understand what I was talking about. She finally said she would pass the info on to the right department. It has not been fixed.
Has anyone else noticed this mistake? Maybe I'll report it again but I'm not sure if I will spend more of my time writing. I always read other's reviews if I am on the fence, so thanks to all who do write them!
Hi Jackhound Mommie,
Thank you for posting about the incorrect information that is appearing on your review profile page. I confirmed the experienced you reported and will be following up with the appropriate team at QVC to get this resolved as soon as possible. Fortunately this error will not keep you or others from posting reviews.
Thanks again for taking the time to post in the forums, and for your continued support for product reviews.
Have a great day!
03-25-2015 01:37 PM
On 3/25/2015 Keyai - QVC Social Team said:On 3/24/2015 Jackhound Mommie said:I have loyalty to QVC and do write reviews both good and bad. I noticed the other day that several current products have "no longer available" next to them on my reviews.
Thinking that this may cause Q to lose a sale I called CS and went round and round with the woman who couldn't understand what I was talking about. She finally said she would pass the info on to the right department. It has not been fixed.
Has anyone else noticed this mistake? Maybe I'll report it again but I'm not sure if I will spend more of my time writing. I always read other's reviews if I am on the fence, so thanks to all who do write them!
Hi Jackhound Mommie,
Thank you for posting about the incorrect information that is appearing on your review profile page. I confirmed the experienced you reported and will be following up with the appropriate team at QVC to get this resolved as soon as possible. Fortunately this error will not keep you or others from posting reviews.
Thanks again for taking the time to post in the forums, and for your continued support for product reviews.
Have a great day!
Wow! Thank you and you all have a great day also!
Cathy
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