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08-10-2014 02:02 PM
Why when I've clicked on a forum topic to which I'd like to respond and put in my password, do I get my account instead of the forum? There's no way I can use the forums when this happens. Where's the wrong - with me or them?
08-10-2014 03:30 PM
I think it's a system glitch with their site that crops up from time to time. It might also have to do with your internet connection or the interface between their site and us..., but essentially, it seems to be fairly specific to their site. I occasionally will enter my password to get to checkout, order status or wishlist and instead will land on my account page and have to reenter the whole nine yards again to get to where I want to be... More times than not, I assume it to be a glitch on their end. I don't recall, though, having the bounce back and forth between the forum side of the site and the actual shopping side. That piece seems a bit on the new side.
08-10-2014 05:03 PM
Hi, millieshops! I think it's a weird glitch on the website. I've seen it, too.
If it happens, try clicking on "QVC Community" (it's at the bottom of all the pages, under "We're Here to Help." Then click on "Forums" and you'll be back to the discussions.
I find it easier to use a bookmark for the forum I use the most, and I keep it on the bookmark toolbar (in the browser). That saves time and avoids some frustration . . . some, but not all.
08-10-2014 07:10 PM
08-11-2014 01:48 PM
I have the exact same experience as MJDinHawaii reports, except using Windows 7 PC and Firefox. I've been trying to remember to login first, before attempting to reply or quote. Doing so prevents all the page jumping. I've reported it in the past, but Q doesn't seem concerned enough to fix it.
Another annoying thing I notice when viewing my wish list, is that when advancing to page 4, some of the page numbers displayed at top right in red, change to 3, 31, 32, etc., instead of 3, 4, 5, etc. It certainly is not life-altering, but if it were my website, I would want it fixed because it looks ridiculous when it happens.
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