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Super Contributor
InStitches49
Posts: 334
Registered: ‎03-10-2010

Anyone Else Had Orders Vanish from Order Status?

‎03-30-2014 01:33 AM

Don't know if "Q Did What?" is proper place for this, but in the last two to three days I KNOW I placed two orders (one a waitlist for a SG faux leather jacket and the other an event price on a Josie Maran set of body butter and hand lotion) and saw them on the Order Status. Just now I checked that order status and saw neither one of those items listed anywhere. I've sent an email to Customer Service about this, but I wondered if this had happened recently to anyone else. And, yes, I know without a doubt that I had both of these ordered Smiley Happy.

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Respected Contributor
Justice4all
Posts: 3,595
Registered: ‎12-22-2013

Re: Anyone Else Had Orders Vanish from Order Status?

‎04-18-2014 02:12 AM

My wait list item disappeared when it came back in stock. I found it on the date I ordered it.
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Frequent Contributor
Sabear
Posts: 138
Registered: ‎04-24-2010

Re: Anyone Else Had Orders Vanish from Order Status?

‎04-18-2014 12:13 PM

Yes, I have had one order disappear. It was when they were doing the $3.00 and $5.00 shipping day. It was an order of 3 items. When I never received them, I went back and saw there was no order. Don't know what happened, but I never reordered.
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