139 Members and 20181 Guests Online

Q Did What?

I will never order from QVC ( heres why...)

Started 1356186602.78 in Q Did What? | Last reply 1356238044.603 by MSA2004
I placed an order on dec 16 for well over $700. The order was cancelled & the customer service dept now calls me by a different name every time I call. Not to mention, my credit card authorization hold STILL has not been released! I'm pretty upset and when I call customer service, they tell me they can't help. Something told me not to order!!!! Should've listened to my instincts

Page 1 of 1
MSA20041356194424.834675 PostsRegistered 8/3/2010Midwest, USA
Stores tell you the bank is holding your money. The retailers say they don't have the money. So, you have to wait, with your money tied up forever, it seems, until they release it. Crazy! I went through this with someone else, not Q, and even though it took DAYS AND DAYS to fix it, and I missed the item, it was super frustrating. If they can HOLD the money immediately, they can RELEASE THE HOLD just as fast,

Something Wonderful Is About To Happen!!!!

CalmInTheH­eart1356195209.2538322 PostsRegistered 7/14/2007

Your BANK is holding the money, not Q. This happens every time you use a credit or debit card. I don't understand the surprise at this. It's been common practice for decades.

Last edited on 12/22/2012


MSA20041356238044.6034675 PostsRegistered 8/3/2010Midwest, USA

When I have called the bank/credit union, they will tell me that they are not doing it. The last one asked me to have the retailer fax them something about my cancellation of the order. I used a credit card and shopped with a different retailer. I still got the item I was originally after and at a great price.

Something Wonderful Is About To Happen!!!!

Page 1 of 1