microdelivery

Maybe it's too warm in there.

I always keep mine in the shower and they are fine. I give mine a shake because I believe the crystals probably settle on the bottom and the pump is picking up more crystals initially and as you continue to use it you will get less crystals as you go along.

Hi there. This has happened with me all three times ive bought the product, so even though I loved it I had to stop buying it

Philosophy always said it was normal, and to just shake the bottle. but that never worked for me! it still stayed watery /without the texture it arrived with.

I suggest the Aveeno radiance face scrub as a great alternative if you need one! very similar formula and no melting!

I've noticed this too so I shake my container as well. The crystals might not be as grainy as they once were but they still exfoliate nicely. And it's probably even gentler too!

I keep mine on the little 'ledge' outside my shower - when I am ready to use it, I slide open the door just enough to steal a 'pump'!

Unless you run an exhaust fan or open a window if you have one in the bathroom, it is the residual humidity in the air that is causing this to occur. I run the exhaust fan during and after showering and moved the container to the vanity counter and no longer have this issue.

Maybe this will work for you.

Unless you run an exhaust fan or open a window if you have one in the bathroom, it is the residual humidity in the air that is causing this to occur. I run the exhaust fan during and after showering and moved the container to the vanity counter and no longer have this issue.

Maybe this will work for you.

I'm having the same issue! I've used this product for years, in my shower, with  no "melting". I think that the beads just aren't in the product in the same amount anymore..what a waste of money