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New Contributor
soskmom
Posts: 4
Registered: ‎12-14-2014

Rangemate seal

‎12-14-2014 01:12 PM

Has anyone had trouble with seal on the cover of the Rangemate. It has a one year warranty but they want prepaid postage both ways

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BigOrangeKitty
Posts: 473
Registered: ‎04-24-2012

Re: Rangemate seal

‎12-14-2014 01:23 PM

Have you called Customer Service at QVC? You may be able to send it back for a new one, even after the 30 days. I haven't had any trouble with the seal on mine.

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soskmom
Posts: 4
Registered: ‎12-14-2014

Re: Rangemate seal

‎12-14-2014 01:34 PM

Issue with Rangemate solved. Even though the item is almost a year old, a lovely customer service rep at the Q, took my information concern and is issuing me a replacement. That is why I shop the Q. You wouldn't get that satisfaction with the box store.

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soskmom
Posts: 4
Registered: ‎12-14-2014

Re: Rangemate seal

‎12-14-2014 02:57 PM

On 12/14/2014 soskmom said:

I did and they gave me number to Rangemate. It is almost 1yr old and would like a replacement before warranty expires. Will Ca tomorrow

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