Jewelry

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Occasional Contributor
Klein
Posts: 14
Registered: ‎12-07-2010

Lost Crystal JR Watch

‎04-04-2014 06:44 PM

I lost a crystal in one of my JR ceramic watches. Any ideas on how to get it replaced will be appreciated.
Report Inappropriate Content
Message 1 of 6 (329 Views)
Labels:
Reply
0 Hearts
Super Contributor
smarty
Posts: 729
Registered: ‎12-17-2011

Re: Lost Crystal JR Watch

‎04-04-2014 06:46 PM

If you have a local watch repair they should be able to replace the crystal.

ETA: if by crystal, you mean a DMQ stone, you should call Customer Service since it should have a lifetime guarantee.

Report Inappropriate Content
Message 2 of 6 (329 Views)
Reply
0 Hearts
Occasional Contributor
Klein
Posts: 14
Registered: ‎12-07-2010

Re: Lost Crystal JR Watch

‎04-04-2014 06:57 PM

Thank you Smarty, I'll do that tonight. Much appreciated. BTW, it is one of the DMQ stones.
Report Inappropriate Content
Message 3 of 6 (329 Views)
Reply
0 Hearts
Super Contributor
smarty
Posts: 729
Registered: ‎12-17-2011

Re: Lost Crystal JR Watch

‎04-04-2014 07:30 PM

On 4/4/2014 Klein said: Thank you Smarty, I'll do that tonight. Much appreciated. BTW, it is one of the DMQ stones.

You are welcome! I'm sorry I misunderstood at first...but they should be able to send it out for repair.

Report Inappropriate Content
Message 4 of 6 (329 Views)
Reply
0 Hearts
Honored Contributor
depglass
Posts: 14,000
Registered: ‎03-10-2010

Re: Lost Crystal JR Watch

‎04-08-2014 02:00 PM

Call CS, they will send you an envelope to return the piece. It may take a few weeks, both to get the envelope and to have the item returned.

Report Inappropriate Content
Message 5 of 6 (329 Views)
Reply
0 Hearts
Honored Contributor
Kachina624
Posts: 69,790
Registered: ‎03-10-2010

Re: Lost Crystal JR Watch

‎04-08-2014 02:25 PM

Any time you buy a watch with crystals or Diamonique, you're likely to eventually lose stones because they're just glued in and the glue dries out.
New Mexico☀️Land Of Enchantment
Report Inappropriate Content
Message 6 of 6 (329 Views)
Reply
0 Hearts