Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-04-2015 01:49 PM
I have one that I love and it needs a new battery. There is a Free lifetime battery replacement. Do you have to send in the watch or do they just send you a battery?
03-04-2015 02:11 PM
Have you tried going to their website and writing an e-mail to customer service? Good luck.
(I purchased mine on the day of the earthquake in San Francisco in October of 1989 after a huge business luncheon downtown. When I finally got home around 9:30 p.m., my new watch made it onto my dresser and the next day I put it on and tossed the box with instructions "somewhere" never to be found in the aftermath of cleaning up after the quake. Can't tell you how many batteries I've purchased for my watch in the last 25 years. Still love that watch!)
03-04-2015 03:43 PM
On 3/4/2015 sfnative said:Have you tried going to their website and writing an e-mail to customer service? Good luck.
(I purchased mine on the day of the earthquake in San Francisco in October of 1989 after a huge business luncheon downtown. When I finally got home around 9:30 p.m., my new watch made it onto my dresser and the next day I put it on and tossed the box with instructions "somewhere" never to be found in the aftermath of cleaning up after the quake. Can't tell you how many batteries I've purchased for my watch in the last 25 years. Still love that watch!)
Oh, so you can purchase batteries without sending it out?
03-04-2015 04:28 PM
I got my battery changed at Zales.
03-04-2015 04:36 PM
online battery change..
03-04-2015 04:37 PM
I bought one quite awhile back when Jayne Brown featured them. I even sent in the brochure that guaranteed lifetime batteries. However, when I needed one I read that you had to send the watch to them in the original packaging (I'm not sure) so I just had a new battery put in at a clock store. Since then that battery has died but I will go eventually and get it replaced locally.
03-04-2015 08:45 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788