Is Carolyn Pollack starting to lacquer her pieces?

That sounds odd, and I've not ever had that issue (nice cuff BTW!) - you should email her at her customer service and ask. They're pretty quick with responses!

customerservice@carolynpollack.com

Their CS is good. They'd probably send a new box if you asked, but it sounds like it might be going back anyway. It's a nice cuff!

They may even send a replacement cuff . . not every piece can be perfect, and this one may have slipped through the cracks.

Jugtown, thanks for link. I wrote and will post answer when I get it.

Hi depglass, I've owned the KJ turtle cuff since it launched on QVC and wear it several times a week. I also own the enhancer. If there was a lacquer coating on the cuff it would have started wearing off by now because I wash my hands, wash dishes, wash the dog, all while wearing my cuff, so I'm wondering if you received a defective cuff. The cuff is listed in the item description as being oxidized. Oxidized silver has been aged with a chemical; usually something called liver of sulfur, although every company has their own 'secret' formula to achieve the desired results. It's done on purpose to give a different look to the silver, it's especially nice on highly textured metal like KJ's designs because it highlights the design details beautifully. No doubt your cuff slipped through quality control. I know from experience, CP's team will make it right.

On 10/14/2014 jugtown said:

They may even send a replacement cuff . . not every piece can be perfect, and this one may have slipped through the cracks.

I received a very nice email from a guy whose last name is Ybarra, forgot the first. He said they don't coat the silver pieces, but they are starting to coat the mixed metal pieces. He suggested I just order another and send it to them for inspection if I see the same issue. Unfortunately they are out of average, but I'm stalking this piece. Maybe I'm just too picky. Example, Or Paz, I have a white agate ring from them and a similar lapis ring from Passage to Israel, Shop HQ's line. Shop HQ's seems to have this coating while the Or Paz does not.

Hi dep - it was either Lawrence or his twin, Luis - they're wonderful! So glad he was able to give more info on their processes. I hope you can get another one soon!