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Honored Contributor
Posts: 13,936
Registered: ‎03-10-2010

I sent back an MV ring for exchange. It still shows available. Will they send it or do I have to reorder at the regular price? It just shows returned. I bought it at a substantial savings.

Super Contributor
Posts: 5,837
Registered: ‎03-01-2013

Re: Does ShopHQ do exchanges?

Did you call CS prior to returning? If not you should call them and make sure the transaction was done the way your wanted.