If the product you took to your Jeweler was an Imperial Gold product (identified by the 14K IG or 18K IG trademark) you can rest assured that the product is solid gold. Regardless of whether the product was made in the USA (prior to 2004) or in Mexico (2004 and later), attention to metal content and manufaturing quality were always the highest priorities.
As stated by the previous post, I would question the finding of your jeweler.
I.G. Gold, Inc. (Imperial Gold)
One warning on your real IG Gold jewerly. As you all know it is warrantied through a company in Texas. I sent my bracelet, the same one as pictured below to be repaired in April of 2010. I insured it when shipping with all the pertinent contact information whereas it was a gift and yes the monetary value was important but the sentimental value cannot be replaced. For months I heard nothing and called and emailed IG. No response. When I did get a call I kept the number from my caller ID and that was the only way I could get any dialogue in regard to my bracelet. I spent many days attempting to get a status of my bracelet with to no avail. When I was able to reach someone, I was told they were waiting on parts. Five months later I received an email stating my bracelet was shipped. After waiting two weeks because the email gave me two different shipping dates, I responded to the email, again with no reply. When I called the number I had I was informed the bracelet was shipped to an old address and was not shipped with a signature requested.
Below was the last correspondence I received. At the time of purchase my bracelet was $500 (what are gold prices today?????) and they are offering me $250 for replacement, BUT that was October 8, 2010 and on top of loosing my bracelet after (5) months, I still do not have my money over (60) days after they stated it would be reimbursed.
My warning to everyone out there is NOT TO SEND YOUR jewlery to TEXAS if you ever want to see it again. Find a local jeweler you can trust and have them repair it. This entire fiasco has been a nightmare I would not wish on anyone.
Here is the shipping information you requested. As you can see, the bracelet was delivered to your old address and I am afraid that the insurance will not cover our loss. We insured the bracelet for $250.00 which is what we considered to be the fair market value. I assume the bracelet will not be recovered, so we will issue you a reimbursement payment in the amount of $250.00. I apologize for this problem and will start the payment process.
This is the tracking information you requested on the package
A package was shipped to you via the U.S. Postal Service
and will be delivered to:
Mail Class................First-Class Mail(R)
Following is the package status from Stamps.com:<br /> <br />
Postage Transaction Record
Friday, October 08, 2010
Device ID: 062S0005075500
Print Date: August 06, 2010 - 03:29:48 PM
Mail Date: August 06, 2010
Customer ID: 1804304
Return I.G. Service
Address: 7324 Southwest Freeway
Tarpon Springs FL 34689-3919
Tracking #: 9101010521297664876920
Weight: 0 lbs 3 oz
Refund Type: e/Refund
First-Class Mail®: $1.56
e/Delivery Confirmation: $0.19
Total Postage: $1.75
Additional Charges (billed on next statement) *
Stamps.com Insurance ($250.00): $3.48
Total Additional Charges: $2.48
Total Cost: $5.23*
August 11, 2010 - 11:06:00 DELIVERED
Your item was delivered at 11:06:00 on August 11, 2010 in TARPON SPRINGS, FL 34689.
August 11, 2010 - 09:11:00 OUT FOR DELIVERY
TARPON SPRINGS, FL
August 11, 2010 - 08:41:00 SORTING/PROCESSING COMPLETE
TARPON SPRINGS, FL
August 11, 2010 - 06:10:00 ARRIVAL AT UNIT
Your item arrived at TARPON SPRINGS post office, 34689 at 06:10:00 on August 11, 2010.
August 10, 2010 - 23:43:00 ENROUTE
Your item arrived at the TAMPA, FL processing facility at 23:43:00 on August 10, 2010.
August 9, 2010 - 20:36:00 ENROUTE
Your item arrived at the HOUSTON, TX processing facility at 20:36:00 on August 9, 2010.
August 6, 2010 ELECTRONIC NOTIFICATION
The U.S. Postal Service received electronic notification of your item on August 6, 2010.
* Fees listed under Additional Charges will be processed during your next billing cycle.