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07-25-2014 06:20 PM
From gem day. The week started out with a gold chain coming apart that I ordered in April. Thank Goodness CS is going to exchange it. But I was dismayed that it happened. Then the gem week jewelry is coming in. What a disappointed. The huge kunzite enhancer that they only had 2 dozen of and was a heirloom for over $2,000...was so pale, it could have been white quartz. Then the ruby ring was so little my baby granddaughter could wear it for her christening. There's more. The huge premier kunzite ring, did I say premier, yes, well, the back of the ring is so thin that the big front keeps flopping around. That one came in the mail today. I have one more ruby ring coming. sigh... Big, big package going back to QVC. I really don't know what is happening but I never had this experience before. I almost always kept everything. Very disappointed and leery of ordering any more jewelry. BTW. looked up kunzite enhancer in Overstock, cheaper and more color in the stone. And the hype! Premier, from the vault, only these precious few from a an old supply up in the hills, etc, etc. Thank goodness for their return policy, is all I can say.
07-25-2014 06:39 PM
Oh gosh, you probably won't get the dreaded letter, just a stroke of bad items! Sorry that happened to you, luvingit.
07-25-2014 06:57 PM
07-25-2014 08:48 PM
Oh how disappointed you must be, luvingit! I agree about that morganite enhancer--I shopped around and found a MUCH better deal eslewhere, so I bought that instead. I've already received it and am delighted, not to mention heavier in the pocket with my savings. Generally, I'm pleased with things I have bought at the Q and have only exchanged things for different sizes. If they send you a letter for things that were beyond your control, they deserve to lose your business.
07-25-2014 09:32 PM
The kunzite items were expensive, so naturally expectations would be higher.
07-25-2014 09:33 PM
Based on your experience, QVC might be doing you a FAVOR!!!!
07-25-2014 09:44 PM
07-25-2014 09:51 PM
07-26-2014 09:17 PM
07-26-2014 09:20 PM
Make sure you get that return package insured and traced!
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