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09-12-2014 10:05 PM
I just tried to place an order on VB with their buy a Vera Vera item get another item 50% off......the two promotion codes I have been waiting to use are not working. One code I received with my last order - says there is an error. The other that I received on the back of a catalog directly from VB says it has already been used except I have NOT used it
Has this happened to anyone else? I sent an email to VB customer service. Hope they can help this weekend.....
09-12-2014 10:17 PM
I just made an order and was able to successfully use a code I got in an e-mail today. I don't know if it would work but maybe try a different browser and see if the code works. When I first tried logging in tonight, Firefox just kept taking me back to the log-in page. I went back to Internet Explorer and it let me in with no problems.
09-13-2014 02:34 AM
I'm thinking maybe you are mistaking a number 1 with a lower case i (eye). I had a code that I had to copy from a card, and I got it wrong twice until I realized that it was not a number one but the lower case i.
Try it, and I hope it works for you!
09-13-2014 04:35 AM
Is it the promotion that is buy one VERA VERA and get one 50% off? It's only certain styles? If so, it takes the discount when you check out or view your cart.....it doesn't need a code for that particular sale.
Hope you get help and it gets fixed for you!!
09-13-2014 06:22 AM
09-13-2014 11:54 AM
09-13-2014 11:58 AM
Calling Vera Bradley directly has always worked for me- their customer service is great! Although I'm not sure they're there on the weekend.
09-13-2014 01:17 PM
On 9/13/2014 pgdark19 said: I have tried two browsers with the same response. Yes, the code does have a 1 and an I in it. But I am copying all the letters and numbers correctly. No luck still DiamondGirly- the promo code I have is for an additional $20 off. That would make my purchase a really good deal- doesn't look like it's going to happen though...
Ohhh..I see...I didn't know that part! Good luck!
09-13-2014 04:24 PM
I am sorry that you had such a hard time, pgdark19. I hope that customer service will be able to help you.
09-14-2014 03:05 PM
As usual, VB customer service is the best! They could not figure out why the codes were not working. They placed the order for me over the phone and deducted the $20 off
My Triple Zip Hipster in Raisin and smartphone wristlet 2.0 in heather are on the way!
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