Home Goods

KathT · ‎03-09-2010

We just had a Home Goods store open this past week. It is the first of this chain in our area & I was super excited to finally get to shop at one. My question is about the quality of their merchandise. I found three tablecloths, the same pattern, in the three sizes of tables we use when entertaining & purchased them. I got one of them out today & threw it in the drier on the steam cycle to get the wrinkles out. I was greatly surprised to find a major flaw in the fabric -looked like it had been repaired (more like a darned sock from years ago). Is this typical of the quality at at HG? It is obviously seconds inventory. What has been your experience?

KLevineFan · ‎03-10-2010

I have never had any obvious defects in anything I have bought from HG in over 5 years of shopping. One of my favorite stops for home & holiday decor. Return for a replacement (open the pkg in the store obviously). They sometimes have the same items at Marshall's, their sister store.

Marsha2003 · ‎03-12-2010

I suspect their items are both seconds and overstock. I know to keep my receipt, check everything very carefully once I get it home and return it if it's not in good condition. That said, I've bought lots of placemats and napkins from there and I've never found a flaw.

KathT · ‎03-09-2010

Thanks, Kathy & Marsha, it is reassuring to know my experience is not typical I will check the other two tablecloths before trying to exchange the flawed one. I am really disappointed because I planned to use all three for my niece's bridal shower. The flawed one is the 60x84 which I had planned to use on our dining table for fall.

chi5925 · ‎03-09-2010

I generally love HomeGoods but you really have to look carefully at what you buy - especially kitchen stuff.

1. About 6 months ago I purchased 2 Pyrex measuring cups - 1 was a 2 cup; and the other was a 1 cup. I threw them both out in the garbage over the weekend because after all the washing, the red lines + measurement numbers (i.e., 1/2 cup, 1/3 cup, etc) were all gone.

2. Purchased a glass cake stand with glass cover and when I went to eventually use it, I found out that the cake stand was NOT flat - had a bump in the center. Seems like it wasn't made correctly and you can't put a cake on it for fear of damaging the cake.

3. Purchased a big wood cutting board that is starting to split in various places. This will also see the garbage can.

On the flip side, I've purchased many home decor items - some with flaws but so minor that they don't show to the naked eye.

Just my experience.

colliegirls · ‎05-13-2012

Some helpful info:

http://crackerjack23.blogspot.com/2014/01/the-truth-about-homegoods.html

Homegoods has great items, I love the store.

mousiegirl · ‎03-09-2010

You do have to inspect carefully, because some items have flaws, but for the most part, I have been very happy with my purchases.

VaBelle35 · ‎03-10-2010

As stated already, you really do need to inspect everything either before you buy or as soon as you get it home if it's sealed (although I sometimes open sealed things up if they are easy to put back in.

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vac · ‎05-18-2013

On 8/28/2014 colliegirls said:
Some helpful info:

http://crackerjack23.blogspot.com/2014/01/the-truth-about-homegoods.html

Homegoods has great items, I love the store.

Really interesting article. Thanks!

KLevineFan · ‎03-10-2010

If you can't replace the large table cloth & need it for that party - is the flaw in a spot where you can either put it on the side of the table facing the wall, or cover it up with a dish/plate or bowl that WILL NOT BE LIFTED? In other words, work around it? Just a thought for now.