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Valued Contributor
Posts: 738
Registered: ‎03-10-2010

OT Question about exchanging a lunch time special skirt

If I want to exchange a LTS Linea skirt for a smaller size, will the price be the LTS price or the price it is now? I am willing to pay the $6.95 for shipping, but not the shipping PLUS the higher price the skirt is now---about $13 more, I think. I will just keep it, in that case. TIA

KK

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: OT Question about exchanging a lunch time special skirt

You can exchange it at no additional charge, other than the return postage. I think I would call customer service and see if they'll make note of it in your account. I've returned things and checked the exchange box on the return slip and got a refund instead.
Valued Contributor
Posts: 738
Registered: ‎03-10-2010

Re: OT Question about exchanging a lunch time special skirt

Thanks---that's what I was hoping. Will call CS like you suggested.

Thanks again,

KK

Regular Contributor
Posts: 207
Registered: ‎07-05-2013

Re: OT Question about exchanging a lunch time special skirt

Hello, Karlakaye - Graycatsrule is correct. Call C.S. first. I would ask C.S. to match the L.T.S. price and go ahead and send me the size skirt needed- Yes you will be out the money until your other skirt is returned, but this way you will be sure to get your skirt, in case they sell out. It takes about 10 days to process a return-- from where I live. I have noticed they have even a bigger lag time here at the end of the extended return season.

I have found QVC customer service is very helpful, you just have to ask.

happy shopping.