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Respected Contributor
Posts: 3,537
Registered: ‎03-15-2010
Beauties correct me if I am wrong, I can return online purchases to brick and mortar store . Just not to outlet store. Thank you
Respected Contributor
Posts: 2,224
Registered: ‎01-26-2013

You are correct.

Trusted Contributor
Posts: 1,295
Registered: ‎03-11-2010
Yes,you can return to a store. I hate the disdainful looks I get when I return something and I am not a frequent returner! My Chico's have the b******* women working there. I shop online to avoid them!
Honored Contributor
Posts: 34,601
Registered: ‎03-09-2010

A seller's return policy has now become very important to me... its unpleasant to deal with the b^^^^^ factor!

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Respected Contributor
Posts: 3,537
Registered: ‎03-15-2010

Thanks order placed! The boots I want are not available in stores near me and I know the return rate on shoes Here's hoping they fit.

Super Contributor
Posts: 355
Registered: ‎07-11-2012
My town got a Chico's about a year ago. The ladies in there are very nice. But I have shopped out of town in the past and some of sales women can be a bit snooty. Seems to swing from very nice and helpful to ignoring me! I still shop quite a bit online.
Super Contributor
Posts: 4,044
Registered: ‎03-09-2010

Yes you can return to the store.

Sometimes if I have a return I return to the store sometimes not, I'll just mail it back.

I am becoming more and more comfortable with shopping online and mailing in my returns ONLY. I hate dealing with sales people in the stores, especially when you have a return and you have to explain why you are returning something. And can I help you find something else? NO just do the return I don't have all day to stand here and gab.

I don't want to be rude to any sales people but I really don't want the small talk when I have to return something. Just process my return, be polite while doing it, I'll do the same and let me be on my way thank you. Sheesh.

Honored Contributor
Posts: 54,451
Registered: ‎03-29-2012
On 11/22/2014 Abrowneyegirl said:

The boots I want are not available in stores near me and I know the return rate on shoes

Don't leave us in suspense! What boots did you get?

Trusted Contributor
Posts: 1,154
Registered: ‎03-09-2010
On 11/22/2014 lolakimono said:
On 11/22/2014 Abrowneyegirl said:

The boots I want are not available in stores near me and I know the return rate on shoes {#emotions_dlg.huh}

Don't leave us in suspense! What boots did you get?{#emotions_dlg.tt1}

Yes, inquiring minds want to know. {#emotions_dlg.biggrin}

Member Since 11/20/2008
Respected Contributor
Posts: 2,013
Registered: ‎03-13-2010

Yes, you can make returns in the store.