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Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Shipping question on returns

Can someone check a current apparel invoice and on the return label, please tell me the amount it costs to send something back? $3.00 or $6.95? Thanks!

Valued Contributor
Posts: 1,070
Registered: ‎03-30-2010

Re: Shipping question on returns

$6.95

over 5 pounds is $8.95

Esteemed Contributor
Posts: 7,423
Registered: ‎03-10-2010

Re: Shipping question on returns

The return fee hasn't changed- that's why I choose to mail items back myself via usps.com! They discount shipping on line, it's more cost efficient (generally), free tracking is included- plus it's MUCH quicker shipping than the return label provides.

I'll only use Q's return shipping if the usps.com cost would be more than Q's cost.

Trusted Contributor
Posts: 1,008
Registered: ‎03-24-2010

Re: Shipping question on returns

On 2/26/2015 depglass said:

Can someone check a current apparel invoice and on the return label, please tell me the amount it costs to send something back? $3.00 or $6.95? Thanks!

Nothing will cost you $3 to return.

Just copied this from the CS section on returns:

Q Return Label fees are deducted from your refund and are based on the original weight of your item in its original packaging. Q Return Label costs are subject to change at any time, without prior notification. Restrictions and limitations may apply.

0 to 5 lbs $6.95

5.01 to 10 lbs $8.95

10.01 to 150 lbs $10.95