Did I receive a returned item?

In my experience if the tissue paper is missing, you are getting a return. But if it look fine and smells fine, fits good and you like it no reason to return. It might have been a sizing issue for the original purchaser. I have returned items because of fit and they go back the same way I got them.....even the tissue paper! But if you think it has been worn call CS and tell them.

You probably received a return.

I would most likely keep it unless there was an obvious problem with it. When I order something, I usually know right away if I'm keeping something. I might or might not even try it on. I do my best to re-package it carefully.

happens all the time. I have even gotten clothes with the other persons return slip still attached... one skirt had kleenex in the pocket.

What does the Q say about this? Do they admit to returns? If so, why "as is?" I've done
'as is' on jewelry but never clothes. It's always been O.K.

Why yes,--yes you did. And while I know that clothes are tried on in stores, I'm with you--I want to see perfectly folded, tissued, and carefully bagged or boxed clothing when I get it from the Q. If it's not good enough that it's rolled up and tossed in a bag, it's not good enough for me to keep!

As long as it appears fine with no odor or other indicators of "usage", I don't have any problem with a return. I figure someone might have tried it on and it just didn't fit, so they returned it. I'm sure I've bought items in B&M stores that are either returns or have been tried on by others. No biggie to me.

I ordered two SG jackets...(A81865) the Navy one and the Raspberry one...well the Navy one was a packaged pristine...neatly folded...that paper in the center..extra buttons in a plastic bag fastened to the label....

The Raspberry one was thrown in a bag...no paper in the center...extra buttons were stuffed in the pockets and the worst was it had been laundered and shrunk compared the pristine one.....

I sent it back......I called cs and she promised I would not be charged for return shipping...I was...so I had to call cs again...and told them I was charged and they returned my shipping...

Make sure you always check to see if you get your return shipping...

So to reply to the OP....if it looks good I would keep it...if not return it...my coat was clearly a mess all shrunk out of shape...so there is no way I would keep that....

Lately, I am appalled by the way my QVC fashion items are being packaged. Sometimes the tissue looks like it is 20 yrs old and has been stuck in a basement forever. Seriously, they need to step it up on the clothing packaging. I often wonder if I received a returned item. However, when you preorder from the Insider or buy a TSV, how can it can be returned already?

Companies that offer free shipping put the items in a nice box where everything looks pristine.

Philosopy and Valerie Parr Hill items always arrive nicely packaged. And Dennis Basso coats

years ago the Q made a point of saying you'd never get an item tried on and picked over like in the B and M stores. what do they say now?