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04-19-2014 09:03 PM
Sloppy work by pay pal following up on my return, woman on phone w E-bay CS spoke w heavy accent and had trouble communicating. 'Hold' times on phone w both companies ridiculous!
And way too much hassle w navigating sites!
Only made ( and returned ) one item. My last.
BYE!!!
04-19-2014 10:04 PM
04-19-2014 10:08 PM
I don't like using either one. I don't know if they are safe.
04-19-2014 10:45 PM
I had lots of trouble with both a few years back and never purchased anything since. Started getting charges that did not belong to me and also items that I never ordered.
04-19-2014 10:52 PM
Many Customer Service stations are located in Bombay, India and China!! It really is a shame that these big companies are not hiring people in the United States who need employment!! It's all about the profit $$$$$$ -- whoever will work for less gets the job. That just does not sit well with me!!
04-19-2014 11:01 PM
04-19-2014 11:18 PM
I use PayPal, and I like it. I have never had a problem with customer service. I had a problem with a item being lost in the mail, and PayPal helped me get a replacement. I used the online CS to take care of everything.
04-19-2014 11:23 PM
I love ebay, and I use paypal for all of my online purchases. HSN, Wayfair, Walmart, Bath and Body Works among others.
04-19-2014 11:25 PM
I've been an eBay member since 1998, and Paypal shortly after. Have made hundreds of transaction, never had an issue. Sorry they're not working for you.
04-19-2014 11:27 PM
It's not just them as far as trying to understand what the other person is saying.
I find I have trouble understanding many people these days. The other day while calling Comcast I had to call back 3 times. The first two times I couldn't understand what the people were saying.
All of these companies re-route their calls to other countries. They pay these people $1 or $2 an hour.
I have seen several TV shows on how and why they do it. Sign of the times.
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