My new Qvc Dell laptop of 2 months has died, please help....

1208 · ‎02-27-2011

My 2 month old laptop which was fully charged will not turn on, any ideas what is wrong? Thanks for any help you can give me..........Lynda

pattypeep · ‎06-06-2011

Here's a couple things I was told once. Un plug it and turn it upside down. If that doesn't work, remove the battery and then replace it. Your hard drive could have died. I had that happen with a fairly new laptop. Fortunately, it was still under warranty and the hard drive was replaced. Good luck.

Women and cats will do as they please, and men and dogs should relax and get used to the idea-Robert A. Heinlein

Lynnj · ‎03-21-2010

I am pretty sure Dell comes with a 1 year manufacturer warrantee. Although the 2 months is outside of the Q 30 day, you should still be able to contact Dell of it's only 2 months old.

aprildreams · ‎03-17-2010

Was it bought during the extended return to Jan 31?

BlingQueen022 · ‎09-23-2012

Good luck. That happened to a Dell laptop I paid 1800 dollars for!! They had to replace it. The replacement was horrible also. Dell stinks, period!!

Gemmy · ‎03-13-2010

Had some issues with my new Dell that I purchased when it was the last TSV...Got some spyware in and couldn't get rid of the popups. Called McAfee, which is supposed to be Lifetime Antivirus but they wanted $69 to clean it up. Called the PC Elite number, someone took control of the computer and 2 hrs. later - WOO LA - it is fine. He also removed and reinstalled my McAfee and put a spyware remover on my desktop, told me to run it once a month They were great - but it took him over 2 hrs. to clean it up. I was pleased with the end result.

glb613 · ‎03-09-2010

I had a hard drive failure and there was a message "no operating system can be found". It was a desktop, the lights lit up and I could hear the fan running. If you can't hear anything, there a chance it's the power supply or motherboard that's failed. Since it's only 2 months old, you need to deal with your Dell warranty unless you can still return it to QVC.

colliegirls · ‎05-13-2012

On 11/12/2014 aprildreams said:
Was it bought during the extended return to Jan 31?

If it was and none of the easy solutions work, send it back.

jackthebear · ‎03-11-2010

On 11/13/2014 colliegirls said:
On 11/12/2014 aprildreams said:
Was it bought during the extended return to Jan 31?

If it was and none of the easy solutions work, send it back.

ITA

Mindy D · ‎05-23-2010

DID YOU SHUT THE LID WITHOUT LOGGING OFF AND THEN SHUTTING DOWN,FIRST? I DID THIS. I HAD TO DO SOMETHING TO RESTART IT. SORRY, I CAN'T REMEMBER WHAT I HAD TO DO, BUT MAYBE SOMEONE ELSE CAN TELL YOU.